What will you do:

As a Service Technician, you will be responsible for the commissioning, servicing, troubleshooting, and customer support of chiller and HVAC systems.

Responsibilities include

- Commissioning of chillers and HVAC systems.

- Repairing all types of HVAC equipment.

- Conducting customer follow-ups and attending scheduled meetings.

- Supporting team coordination with the Service Coordinator for movement planning, parts arrangements, and resource needs.

- Conducting weekly team meetings covering safety, site audits, and backlog status.

- Updating the Service Manager and Coordinator with monthly plans and progress.

- Handling service and commissioning of all models of chillers and low-side equipment as per company guidelines.

- Performing timely PPM for chillers aligned with company SOP.

- Conducting RCA for failures and sharing details with the Quality team and FFL.

- Ensuring strict adherence to EHS guidelines.

- Managing customer service requirements and ensuring timely resolution.

- Generating leads during service interactions.

- Ensuring high-quality job execution and timely completion of assigned service tasks.

- Submitting daily reports to the office and ASM.

- Sharing service reports with the Deployer along with parts requirements.

- Maintaining a valid 4-wheeler/2-wheeler driving license.

- Ensuring adherence to all safety and vehicle audit requirements.





- Applying hands-on experience in chiller installation, warranty, and AMC services.

- Using MS Office, email, and basic internet applications effectively for reporting and documentation.

What you will bring: (Skills & Competencies)

- Solid technical understanding of chillers and HVAC systems.

- Strong troubleshooting abilities and hands-on service expertise.

- Ability to manage customer interactions professionally.

- Familiarity with EHS compliance and safety processes.

- Capability to prepare reports, conduct RCA, and follow SOPs.

- Basic operational knowledge of MS Office, email, and internet tools.

- Ability to work independently and as part of a coordinated team.

Qualification:

- Minimum: Graduation/Diploma/ITI in Mechanical, R∾, Electrical, or Electronics.

- Experience: Minimum 5+ years of on-site experience working on chillers.

- Solid technical knowledge of chiller systems and HVAC service practices.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

📌 Service Engineer (Chennai)
🏢 Sourceo
📍 Chennai