Job Description
Customer Support Executive – NIGHT SHIFT (Inbound Voice)
nLocation
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- Salt Lake, Sector V, Kolkata (On-site with free cab drop service)n

nShift & Schedule
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- Night Shift aligned with U.S. time zonesn
- Days Off: Fixed weekends – Saturday & Sunday offn
- Schedule: Monday to Friday workweekn

nAbout the Role
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- Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets.n
- Resolve queries professionally and accurately, ensuring timely issue resolution.n
- Listen actively, empathize, and provide clear, personalized support.n

nRequirements
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- Robust communication skills in English (verbal & written), preferably US accent-neutral.n




- Minimum 12th pass; graduation or diploma is a plus.n
- Comfortable working night shifts in U.S. time zones.n
- Preferred: Fresher/Prior experienced, All are welcome.n

nCompensation & Benefits
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- Gross Salary: ₹19,000–₹23,000 per monthn
- Travel Allowance + Subsidized Mealsn
- Free Cab Drop after night shiftn
- Attendance Bonus: ₹1,000 per monthn
- Annual Performance Bonus: Up to ₹15,000n
- PF & ESI coveragen

nInterested candidates are encouraged to apply immediately: Call HR Neha 85850 00134 for more details

📌 Senior Process Associate (Kolkata)
🏢 Career comfort
📍 Kolkata