Service Advisor for Auto Mobile Job Role DescriptionThe role of a Service Advisor in the automotive industry is crucial for ensuring customer satisfaction and maintaining the reputation of the service center. Here are the key responsibilities and skills required for this position:
- Customer Interaction: Greet and listen to customer concerns, providing a friendly and empathetic experience. 1
- Technical Translation: Translate complex vehicle issues into understandable terms for customers. 1
- Estimations: Provide cost estimates and timelines for repairs or maintenance. 1
- Quality Assurance: Ensure the quality of service meets the center’s standards. 1
- Problem Resolution: Address customer issues and concerns promptly. 1
Service Advisors must possess excellent customer service skills, a keen understanding of automotive mechanics, and the ability to manage multiple tasks efficiently. They play a vital role in the overall customer experience in any service center or repair shop Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits
- Versatile schedule
Work Location: In person
📌 Service Advisor/Workshop Controller (Dhanbad)
🏢 MODEL FUELS
📍 Dhanbad
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