Head of Technology and Operations-Iimjobs, irist, NaukriGulf A scaled recruitment platform business within Info Edge

About the business

This role is within a profitable, scaled recruitment platform business that is part of the Info Edge group. The business has meaningful market presence across multiple hiring segments, a significant candidate base, and established enterprise recruiter relationships built over many years.

The growth opportunity ahead is substantial: the business is positioned to scale by a significant multiple over the next three to five years, and realising that potential requires a transformation of the technology and operations delivery vehicle.

About the role

This is a transformation mandate, not a maintenance one. Platform reliability, feature velocity, and operational execution are the primary growth constraints today. The person stepping into this role will be accountable for removing those constraints: building AI-first capabilities across recruiter and candidate workflows, and rebuilding the operations function to be best-in-class.

What you will own

Platform technology: engineering delivery, reliability, and feature velocity across all product linesAI for productivity and operations: deploying AI-driven automation across technology and ops workflows, including assisted delivery, candidate sourcing, and internal toolingAI for matching and platform intelligence: owning the development of better algorithms, relevance ranking, and AI-assisted shortlisting that makes the platform meaningfully smarter over timeOperations: end-to-end service delivery quality, including sourcing ops, recruiter support, and SLA-driven executionProcess and tooling:



internal infrastructure (dashboards, activation tracking, productivity tools) that enables the customer success and sales teams to operate effectivelyVendor and infrastructure management: costs, architecture decisions, and third-party integrations

Who we are looking for: Experience and background

10 to 15 years of experience with meaningful stints in both technology leadership and operational deliveryHas built or rebuilt a tech and ops function, not just managed a steady-state oneUnderstands product-market dynamics in platform businesses (recruitment, marketplace, or SaaS context preferred)Has worked in a startup or transformation context where speed and resourcefulness matter more than headcount

Mindset and orientation

AI-first in practice: has built or shipped AI-driven features, not just evaluated themComfortable operating with ambiguity, low-process environments, and incomplete informationMeasures technology by its impact on hiring share, adoption, and customer success, not system elegance aloneCan build recent things and retire old ones without losing team morale

What we are not looking for

Someone who needs a large team to feel effectiveSomeone who defaults to building over buying, or vice versa, without evaluating the business caseSomeone who treats technology and operations as separate kingdoms rather than an integrated delivery system

Reporting and context

This role reports directly to the Business Head and is a member of the core leadership team. The person will interface regularly with Naukri's central technology organisation for platform integration and shared infrastructure decisions.

📌 Senior Vice President Technology iimjobs, Hirist & Naukrigulf (India)
🏢 Infoedge
📍 India