Role & responsibilities

We are looking for a Senior Site Reliability Engineer (SRE) to drive system reliability, scalability, and operational excellence across our production environments.

This is a hands-on, high-impact Individual Contributor role where you will:

- Own production reliability and availability
- Define and enforce SRE practices and standards
- Lead incident response and operational excellence
- Coach and guide engineers on building reliable systems

You will play a critical role in ensuring systems are measurable, observable, resilient, and scalable.

Core SRE Responsibilities

Reliability Engineering & System Health
- Ensure high availability, reliability, and fault tolerance of distributed systems.

- Define and implement

- Service Level Indicators (SLIs)

- Service Level Objectives (SLOs)

- Error Budgets
- Continuously improve system reliability using data-driven approaches.
- Track and improve key reliability metrics:

- Availability

- Error rates

- Latency

Observability, Monitoring & APM
- Build and maintain end-to-end observability systems:

- Metrics

- Logs

- Distributed tracing

- Implement effective

- Monitoring
- Alerting (low noise, high signal)
- Use APM tools to track:

- Latency

- Error rates

- Service dependencies

Scalability & Performance Engineering
- Ensure systems scale efficiently under load.

- Perform

- Capacity planning
- Load testing & performance tuning

- Optimize for

- Latency

- Throughput

- Resource utilization

Automation & Toil Reduction
- Identify and eliminate manual, repetitive operational tasks (toil).

- Build automation for

- Incident response

- Remediation workflows

- System recovery




- Improve engineering productivity through self-healing systems.

Security & Reliability Integration
- Ensure systems follow secure-by-design principles.

- Integrate reliability with

- Security controls

- Compliance requirements
- Partner with security teams on incident handling and risk mitigation.

Coaching & Technical Leadership
- Mentor engineers on:

- SRE principles

- Production readiness

- Reliability engineering
- Drive adoption of SRE best practices across teams.
- Influence architecture for resilient system design.

Operational Excellence & Incident Management
- Own and lead production incident management (L2/L3 support).
- Act as Incident Commander during critical outages.
- Drive blameless postmortems (RCA) and ensure action closure.

- Improve
- Mean Time to Detect (MTTD)
- Mean Time to Recover (MTTR)
- Mean Time Between Failures (MTBF)

Establish solid on-call practices, runbooks, and escalation mechanisms. Key Reliability Metrics (Must Have Experience)

Candidates must have hands-on experience defining, measuring, and improving:

- Availability (%)
- Mean Time Between Failures (MTBF)
- Mean Time to Recovery (MTTR)
- Mean Time to Failure (MTTF)
- Error Rates / Failure Rates
- SLO Compliance
- Error Budget Management
- Customer Impact Metrics (user-facing reliability)

CI/CD & Automated Testing




- Ensure reliable and safe deployments through:
- Automated testing (unit, integration, reliability testing)

- Automated deployment pipelines
- Improve deployment success rate and rollback mechanisms.
- Support progressive delivery (canary, blue/green deployments).

Disaster Recovery & Resilience
- Design and validate Disaster Recovery (DR) strategies.

- Define and test

- RTO (Recovery Time Objective)

- RPO (Recovery Point Objective)
- Conduct failure testing / chaos engineering where applicable.

Required Qualifications
- 510 years of experience, with minimum 3+ years in a dedicated SRE role

- Strong experience in

- Production systems ownership
- Incident management & on-call

- Root Cause Analysis (RCA)
- Hands-on experience with:
- Reliability metrics (SLO/SLI/Error Budgets)
- Observability & monitoring systems

- Performance and scalability engineering

- Strong experience with

- AWS cloud

- Kubernetes (EKS) in production

- DevOps and Platform Engineering
- Proficiency in one programming language (Go, Python, Java)

Proven ability to handle and resolve high-severity production incidents

Preferred candidate profile

- Experience in chaos engineering / resilience testing
- Strong background in APM tools (Datadog, Prometheus, Grafana, etc.)
- Experience defining organization-wide SRE practices
- Experience mentoring engineers and leading reliability initiatives

Ideal Candidate Profile We are looking for engineers who:
- Have owned production systems end-to-end
- Have led incidents and handled outages
- Have defined and worked with SLOs and error budgets
- Think in terms of system reliability, not just infrastructure

📌 Senior Site Reliability Engineer (Bengaluru)
🏢 Laerdal Medical
📍 Bengaluru