17 Sep
|
AiRnWingS Holidays
|
Delhi
17 Sep
AiRnWingS Holidays
Delhi
Senior International Holiday Sales Executive
Company : AiRnWingS Holidays
Location : New Delhi Saket
Employment Type : Full-Time
Department : International Holiday Sales
Experience : 2–5 Years in International Travel Sales
Industry : Travel & Tourism
About the Role:
AiRnWingS is looking for an experienced and result-oriented Senior International Holiday Sales Executive to join our growing travel sales team.
The ideal candidate should have strong knowledge of international holiday destinations and hands-on experience in handling travel enquiries, preparing customized itineraries, creating quotations, negotiating with clients, following up with leads, and converting enquiries into confirmed bookings.
This is a target-oriented sales role for someone who is passionate about travel and has a proven ability to close international holiday deals.
Key Responsibilities:
- ️Sales & Lead Management
- Handle incoming leads and enquiries for international holiday packages.
- Understand customer requirements including destination, travel dates, budget, number of travellers, hotel preferences and activities.
- Connect with customers through phone calls, WhatsApp, email and other communication channels.
- Qualify leads and identify genuine purchase intent.
- Follow up with prospective customers consistently until closure.
- Convert qualified enquiries into confirmed bookings.
International Holiday Consultation:
- Recommend suitable international destinations and holiday packages based on customer requirements.
- Have good destination knowledge of countries such as Maldives, Bali, Thailand, Dubai, Singapore, Malaysia, Mauritius, Seychelles, Europe and other international destinations.
- Suggest suitable hotels, resorts, sightseeing, transfers, activities and meal plans.
- Handle honeymoon, family, couple, group and customized international holidays.
Quotation & Itinerary:
- Prepare professional and customized travel quotations.
- Create detailed day-wise itineraries according to customer requirements.
- Calculate package costing, margins and selling prices accurately.
- Coordinate with the operations/product team for hotel availability, transfers, activities and other travel services.
- Make revisions to quotations based on customer feedback.
Negotiation & Conversion:
- Negotiate effectively while maintaining company margins.
- Present the value of the package rather than competing only on price.
- Handle customer objections related to price, hotel, flights, inclusions and competitors.
- Create urgency and follow appropriate sales strategies to close bookings.
- Achieve monthly sales and revenue targets.
Customer Relationship Management:
- Maintain robust relationships with customers from enquiry to booking.
- Ensure accurate communication regarding inclusions, exclusions, payment schedules, cancellation policies and booking terms.
- Coordinate with operations after confirmation to ensure smooth handover.
- Encourage repeat business and customer referrals.
CRM & Reporting:
- Maintain accurate lead and follow-up information in the CRM.
- Update lead status, follow-up dates, quotations and booking details regularly.
- Maintain daily/weekly sales activity reports.
- Track pending, hot and high-value enquiries.
- Maintain proper records of converted and lost leads.
Required Skills:
- Strong I nternational Holiday Sales experience.
- Excellent communication and convincing skills.
- Strong negotiation and objection-handling ability.
- Good knowledge of international destinations and travel products.
- Ability to create customized itineraries and quotations.
- Strong follow-up and lead-conversion skills.
- Customer-focused approach with a strong sales mindset.
- Good knowledge of MS Office / Google Workspace and CRM systems.
- Ability to work under sales targets and deadlines.
- Professional telephone and WhatsApp communication skills.
Preferred Experience: Candidates with experience in any of the following will be preferred:
- International Holiday Sales
- Travel Agency / Tour Operator
- B2C Travel Sales
- Honeymoon & Couple Packages
- Customized International Holidays
- FIT / Family / Group Travel
- Travel CRM & Lead Management
Key Performance Indicators (KPIs) The candidate will be evaluated on:
- Monthly sales revenue
- Number of bookings confirmed
- Lead-to-booking conversion rate
- Follow-up efficiency
- Average booking value
- Gross margin generated
- Customer satisfaction
- CRM data accuracy
What We Offer:
- Competitive salary based on experience and performance.
- Attractive sales incentives on successful conversions.
- Opportunity to work with international holiday products.
- Performance-based growth opportunities.
- Professional and target-driven work environment.
- Opportunity to develop expertise across multiple international destinations.
Ideal Candidate We are looking for someone who is:
Sales-driven • Travel passionate • Good communicator • Strong negotiator • Excellent at follow-ups • Customer-focused • Target-oriented • Result-driven
If you have strong experience in I nternational Holiday Sales and enjoy converting travel enquiries into successful bookings, we would love to hear from you.
Apply Now and Grow with AiRnWingS Holidays.
📌 Senior International Holiday Sales Executive (Delhi)
🏢 AiRnWingS Holidays
📍 Delhi