Description

Process Description

Team of specialized examiners is responsible to review documents received from various entities such as insured, agents/Brokers, Underwriters/ Underwriting Assistants and accurately setup Submission intake and clearance, verify and update Policy / Policy information within client application as per guidelines/Instructions

Responsibilities

- Skills/ Roles & Responsibilities

Ensure that the process transactions are processed as per Desktop procedures

Ensure that the assigned targets are met in accordance with SLA and Internal standards

Ensure that the quality of transaction follows predefined parameters as defined by SoPs

Ensure adherence to established attendance schedules

Managing calendars and e-mails

Ensure compliance with internal policies and procedures, external regulations and information security standards.





Strong Communication Skills (Verbal and Written)

Good level of knowledge of Insurance Policy Servicing.

Good knowledge of complete MS Office suite (MS Word, MS Excel, Outlook)

Good decision making/analytical skill

Ability to prioritize & multi-task and exhibits meticulous attention to detail

Review and process audits for Recent Business, Renewals and Endorsements requests per guidelines

Dealing with underwriters, brokers, customers and answering any query they might have related to the Policy

Should be able to work on strict deadlines to manage client expectation

Review first pass accuracy of process worked for quality assurance

Qualifications

Bachelor Degree , PnC Insurance Domain knowledge

📌 Senior Executive (Noida)
🏢 EXL
📍 Noida