Role Overview /n We are looking for a Senior Manager – Consolidation Business to drive the growth and development of our Debt Consolidation / DCP (Debt Consolidation Program) business. The role will be responsible for building and scaling the business through solid sales leadership, lending partnerships, distribution relationships, and a highly metrics-driven approach. /n The ideal candidate will come from a Banking, NBFC, personal loans, lending distribution, or tele-sales environment and should have a strong understanding of lending products and the consumer credit ecosystem. /n About the Consolidation Business /n Debt consolidation involves clubbing multiple existing loans/credit obligations into a single loan, enabling customers to potentially reduce their overall EMI burden, manage repayments more efficiently, and in certain cases benefit from better interest rates. /n While personal loans form an important subset of the business, the role requires broader experience across lending and loan consolidation. /n Key Responsibilities /n /n

- Own and drive the Consolidation / DCP business, with end-to-end responsibility for business growth and performance.

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- Develop and execute strategies to scale the consolidation portfolio and achieve revenue, disbursement, conversion, and profitability targets.

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- Lead and manage number-driven sales teams, with a strong focus on productivity, conversion, funnel management, and achievement of business KPIs.

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- Build and maintain strong relationships across the lender ecosystem, including banks, NBFCs, lending partners, and personal loan distribution companies.

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- Identify and develop new lender and distribution partnerships to improve product availability, customer eligibility, and business volumes.

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- Work closely with lender-side operations, credit, underwriting,



and sales teams to ensure smooth customer journeys and high conversion rates.

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- Understand customer credit profiles and identify opportunities to consolidate multiple loans into a suitable lending solution.

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- Drive tele-sales / inside-sales channels, where applicable, and optimize processes for lead conversion and disbursement.

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- Monitor key business metrics including lead generation, login rates, approval rates, sanction rates, disbursement, TAT, conversion, productivity, and portfolio quality.

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- Build a strong sales culture focused on ownership, accountability, performance, and customer-centricity.

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- Work cross-functionally with Product, Operations, Credit, Technology, and Finance teams to improve business efficiency.

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- Identify opportunities to improve processes, reduce leakages, optimize acquisition costs, and enhance overall business profitability.

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- Develop and maintain strong market intelligence around lending products, personal loans, consumer credit, and consolidation offerings.

/n /n Candidate Profile /n /n

- 8–15 years of overall experience in Banking, NBFC, Lending, Personal Loans, Loan Distribution, Debt Consolidation, or related consumer finance businesses.

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- Strong sales and business ownership background, preferably in a highly target-driven environment.

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- Prior experience in lending and/or debt consolidation is strongly preferred.

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- Experience managing or working closely with tele-sales / inside-sales teams will be highly relevant.

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- Strong understanding of personal loans and consumer lending products.

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- Existing network across banks, NBFCs, lending partners, and loan distribution companies would be a significant advantage.

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- Good understanding of lender-side operations, including credit, underwriting, documentation, disbursement, and operational processes.

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- Strong analytical and numerical orientation, with the ability to manage a business through data and KPIs.

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- Demonstrated ability to build partnerships and drive business through multiple lending channels.

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- Strong people-management and stakeholder-management skills.

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- Entrepreneurial mindset with the ability to operate in a high-growth, performance-oriented environment.

/n /n Preferred Experience /n Candidates from the following backgrounds would be particularly relevant: /n /n

- Banks with consumer lending / personal loan businesses

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- NBFCs

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- Personal loan distribution companies

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- Digital lending / fintech companies

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- Debt consolidation / DCP businesses

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- Consumer finance companies with strong tele-sales operations

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- Lending marketplaces and loan aggregators

/n /n Leadership & Culture Fit /n Beyond functional expertise, the role requires a candidate who can contribute positively to the organization's culture and ways of working. /n The ideal candidate should demonstrate: /n /n

- High ownership and accountability

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- Strong ethical standards and customer orientation

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- Ability to build and motivate high-performing teams

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- Collaborative approach across functions

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- Data-driven decision-making

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- Ability to work in a fast-paced, target-oriented environment

/n /n Strong relationship-building capabilities across internal and external stakeholders

📌 Senior Business Manager (Gurugram)
🏢 Freed
📍 Gurugram