KEY DUTIES AND RESPONSIBILITIES

Client focus

- Collaborates with clients to:

- prioritize business needs

- define current vs. future state processes

- monitor and measure outcomes

- Proactively consult and assist clients on ways to improve business processes through technology enabled solutions, responding quickly and effectively to urgent situations, and extracting value from transactions.

- Provide technical guidance and support for the following HR processes: Core HR, Payroll, Perks, Absences, Compensation, Recruiting, Interfaces and Reports.

- Assist in the creation and maintenance of the Knowledge Base documentation and FAQs as needed.

- Partner with business leadership and Support Team Lead to prioritize support and adapt as needed to ensure success.

- Work with diverse internal customers globally across different time zones to identify ways to enhance, streamline, and improve system adoption to ensure high customer satisfaction.

Technology focus
- Understand the cloud architecture and design for leading the overall technical development

- Provide technical design and development of all technical components.

- Provide validation of technical design.

- Confirm unit testing of reports, interfaces, data conversion and extensions (workflow, triggers, forms, etc.)

- Participate in cross-training to ensure long term solution sustainment

- Identifying opportunities for efficiencies in work process and innovative approaches to completing scope of work.

- Function as a subject matter expert for assigned technologies by providing the expertise needed to assist clients in making strategic product decisions considering the intersections of business, technology, and user experience.

- Responsible for accuracy of data, content, application and data security for assigned technologies





- Facilitates business and technical requirements to connect business needs with technology enabled solutions

- Assists with ensuring system updates, maintenance, and implementations as managed by IT continue to support business operations

- Act as the business liaison between P&C; stakeholders and IT to communicate potential areas of concern in technology operations, configuration, and user experience

- Champion data security to verify cross application security policies are in place and followed

- Contribute issue tracking and resolution as well as knowledge management and collaboration using MS Teams, Azure DevOps, JIRA and SharePoint.

Analytics and reporting
- Partner with reporting teams in other business functions to produce metrics and dashboards that will inform strategic talent decisions

- Develop and manage SQL based BI Publisher, OTBI reporting and ad hoc scripts across the HCM modules.

- Manage and modify Power BI dashboards, and publish to the respective workspaces for stakeholders

- Monitoring, optimization and issue resolution for existing reports and integrations.

- Ensures appropriate handling of sensitive data

- Contributes to overall strategy for analytics and reporting for assigned technologies

- Determines client needs and reflects these needs in reporting plans and execution

- Collaborates with business to ensure timeliness, accuracy, and visual usability of data





- Seeks continuous improvement in reporting provided to clients

QUALIFICATIONS
- Bachelor’s degree in related field

- Exposure to Oracle HCM Cloud modules, Core HR, Recruiting, Compensation and/or any of the various Talent modules; Experience in HR data domain and use of HR data in processes such as compensation, payroll, recruiting, etc.

- Experience with Power BI, Oracle Fusion Analytics or other data visualization tools.

- Demonstrated experience with Oracle HCM cloud technical and reporting tools, such as OTBI with dashboards, BI Publisher reports, page composer, autocomplete results, application security, approval workflows, etc.

- In depth experience with HDL, HSDL, Fast Formula and Groovy Expression.

- Worked extensively on Interfaces, Conversions, Reports, HCM Extracts and Extensions.

- Worked on Oracle HCM Cloud integration tools, such as HCM Extracts, HSDL, HDL, fast formulas, and REST.

- Comfortable working in a dynamic environment with changing priorities.

- Excellent verbal and written communication skills; Ability to communicate complex technical concepts with HR practitioners and leadership.

- A reputation for discretion, integrity, judgment, responsiveness, strong attention to detail and common sense.

- Advanced Excel skills, and high proficiency in the other MS Office applications.

- Excellent problem solving and troubleshooting skills; Ability to collaborate across internal and partner teams to get to quick resolutions.

- Operationally focused with ability to think strategically and deliver tactically.

- Naturally passionate about the use of technology to deliver impact to the business as appropriate

- Ability to work additional hours as needed

📌 Senior Associate- Oracle HRIS (Bengaluru)
🏢 Grant Thornton INDUS
📍 Bengaluru