Key Responsibilities

1.Salesforce Delivery Strategy &

- POD Oversight

- Provide governance and direction to multiple Salesforce PODs within the Bangalore Global Practice.

- Ensure each POD delivers against milestones, velocity expectations, and quality KPIs.

- Define and enforce global delivery and architectural standards aligned with Trane Technologies’ Salesforce guidelines, including Apex, LWC, Flows, integrations, and platform security.

- Own sandbox strategy and release governance, ensuring stable and repeatable deployments through CI/CD pipelines such as Copado, Gearset, Jenkins, or GitHub Actions.

- Act as the top-level escalation point for delivery risks, technical bottlenecks, integration issues, and architectural challenges.

2.

Operational

Excellence &

- P&L; Accountability

- Manage the financial performance of Salesforce delivery in Bangalore, ensuring productivity, budget adherence, and predictable margins.

- Establish robust reporting mechanisms (weekly and monthly) providing insight on sprint performance, velocity, technical debt, and resource utilization.

- Support Trane Technologies’ innovation roadmap by driving adoption of Salesforce advancements such as Salesforce AI/Einstein, Data Cloud, DevOps Center, and automation tools.

3. Stakeholder &

- Client Management

- Serve as a senior delivery leader representing the Bangalore practice for global stakeholders.

- Build strong, trust-based relationships with cross-functional business partners, product owners, and global delivery teams.

- Partner with Sales and Solution Architects to assess feasibility, estimate complex Salesforce work, and support global pre‑sales initiatives.

4.

People

Leadership &

- Mentorship

- Lead, coach, and develop POD Leads, Technical Architects, Senior Developers, and Analysts.

- Drive career development, technical upskilling, and continuous learning within the Bangalore Salesforce talent community.

- Facilitate knowledge-sharing and promote engineering excellence,



focusing on areas like Apex best practices, LWC, Integration Patterns, Flow Orchestration, and platform governance.

Qualifications

Experience

- 17+ years of total IT experience, with 10+ years of hands-on Salesforce experience in development, analysis, architecture, and delivery leadership.

- Proven expertise in Apex, LWC, Aura Components, Integration Patterns, and platform security.

- Strong background in translating complex business needs into scalable Salesforce solutions.

- Minimum of 5 years leading multi-disciplinary delivery teams or PODs in a global delivery model.

- Deep experience with Agile/Scrum methodologies tailored to Salesforce delivery.

- Strong financial acumen with experience handling P&L;, forecasting, and resource planning.

- Exceptional communication skills, with the ability to influence senior stakeholders across geographies.

Desired Skills

- Ability to align Bangalore Salesforce delivery operations with Trane Technologies’ global roadmap and strategic priorities.

- Experience driving organizational change and adoption of recent Salesforce tools and delivery frameworks.

- Strong decision-making and problem-solving skills, particularly in high-stakes or time-sensitive environments.

- A passion for emerging Salesforce technologies and continuous improvement.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

📌 Salesforce Delivery Leader (Bengaluru)
🏢 Sourceo
📍 Bengaluru