The

Radisson Blu Hotel, New Delhi Paschim Vihar is a 5-star upscale property on Outer Ring Road in West Delhi. It features 178 rooms and suites, four dining options, a large fitness center, an outdoor pool, a spa, and versatile event spaces

- Handle banquet enquiries, telephone calls, emails, and walk-in enquiries professionally and promptly.

- Understand client requirements and recommend suitable banquet venues, menus, packages, and event arrangements

.

- Prepare and share quotations, proposals, contracts, and event-related documentation with clients.

- Conduct banquet venue/show-rounds for prospective clients and explain available facilities and services.

- Follow up regularly with prospective clients to convert enquiries into confirmed bookings

.

- Maintain accurate records of leads, enquiries, tentative bookings, confirmed functions, and revenue

.

- Coordinate with

Banquets, F&B;, Kitchen, Housekeeping, Engineering, Front Office, Finance, and other departments for successful event execution.

- Prepare and communicate

Banquet Event Orders (BEOs)

and ensure all agreed arrangements are properly documented.

- Assist in negotiating rates, packages, menus, and other commercial terms within approved guidelines.

- Build and maintain strong relationships with corporate clients, wedding planners, event agencies, and other key accounts

.

- Monitor banquet bookings and ensure proper billing, deposits, payment follow-ups, and financial documentation

.





- Handle guest/client concerns professionally and ensure timely resolution.

- Conduct post-event follow-ups to obtain feedback and encourage repeat business and referrals.

- Support the Banquet Sales Manager in achieving monthly revenue and business targets

.

- Monitor competitor activities, market trends, and local events to identify potential business opportunities.

- Maintain professional standards of guest service, grooming, communication, and hotel brand representation

.

- Ensure compliance with hotel policies, SOPs, and applicable operational procedures

Qualifications

- Qualification:

Graduate/Diploma in Hotel Management, Hospitality, Business Administration, or a related field.

- Experience:

2–4 years of relevant experience in

Banquet Sales / Hotel Sales / Events / Hospitality

, preferably in a reputed hotel.

- Experience in handling corporate events, weddings, conferences, and social functions will be an advantage.

Additional Information

- trong communication and interpersonal skills

- Good sales and negotiation skills

- Customer-focused approach

- Strong follow-up and relationship-management skills

- Good knowledge of banquet operations and event planning

- Ability to handle multiple enquiries and events simultaneously

- Good coordination and organizational skills

- Proficiency in

MS Office and hotel systems

- Ability to work under pressure and meet revenue targets

- Skilled grooming and presentation

📌 Sales & Marketing Supervisor (Delhi)
🏢 Radisson Hotel Group
📍 Delhi