Retail Store Manager – Home & Office Furnishing

Job Title

Retail Store Manager

Department

Retail Sales / Showroom Operations

Industry

Home Décor / Office Furnishing / Interior Products

Product Category

Artificial Plants | Curtains | Blinds | Wallpapers | Home & Office Furnishing

Job Summary

We are looking for an experienced and customer-focused Retail Store Manager to manage the day-to-day operations of our home and office furnishing showroom. The Store Manager will be responsible for sales, customer service, team management, inventory, product display, billing, and overall showroom performance.

The ideal candidate should have strong communication and sales skills, an eye for presentation and décor, and the ability to understand customer requirements and recommend suitable products for residential and commercial spaces.

Key ResponsibilitiesSales & Customer Management

- Manage daily showroom sales and achieve monthly sales targets.
- Welcome customers and understand their requirements, preferences, and budgets.
- Recommend suitable curtains, blinds, wallpapers, artificial plants, and décor products based on customer needs.
- Explain product features, materials, designs, quality, pricing, and installation options.
- Handle customer negotiations and close sales effectively.
- Develop relationships with customers, interior designers, architects, offices, and corporate clients.
- Follow up on quotations, enquiries, pending orders, and prospective customers.
- Handle customer complaints and ensure timely resolution.
- Encourage repeat business and referrals.

Store & Showroom Operations

- Manage the complete day-to-day operations of the retail showroom.
- Ensure the showroom is clean, organized, and visually attractive.
- Maintain effective product displays and periodically update displays based on new collections and trends.
- Ensure samples, catalogs, fabric books, wallpaper books,



blind samples, and artificial plant displays are properly maintained.
- Monitor showroom opening/closing procedures and daily activities.
- Ensure company policies and standard operating procedures are followed.

Team Management

- Supervise and guide showroom sales staff.
- Allocate daily responsibilities and monitor individual performance.
- Train team members on products, sales techniques, customer handling, and company processes.
- Conduct regular team meetings and provide performance feedback.
- Ensure professional grooming and customer service standards.

Inventory & Stock Management

- Monitor stock levels of curtains, blinds, wallpapers, artificial plants, accessories, and samples.
- Coordinate with the warehouse/purchase team for stock availability and replenishment.
- Maintain proper records of incoming and outgoing stock.
- Conduct regular physical stock checks.
- Identify fast-moving and slow-moving products.
- Minimize stock discrepancies, damage, and wastage.

Order & Installation Coordination

- Coordinate customer orders from booking to final delivery.
- Coordinate with measurement, stitching, installation, and delivery teams where applicable.
- Ensure correct product specifications, measurements, colors, quantities, and customer requirements are communicated.
- Follow up on pending orders and installation schedules.
- Ensure timely completion and customer satisfaction.

Reporting & Administration

- Prepare daily and monthly sales reports.
- Monitor sales targets,



conversion rates, average bill value, and customer enquiries.
- Maintain records of quotations, orders, invoices, collections, and pending payments.
- Coordinate with accounts, warehouse, purchase, and management teams.
- Monitor discounts and ensure sales are made according to company pricing policies.

Product Knowledge The candidate should develop strong knowledge of:

- Artificial plants and decorative greenery
- Curtains and curtain fabrics
- Roller blinds
- Roman blinds
- Vertical blinds
- Venetian blinds
- Zebra blinds
- Office blinds
- Wallpapers and wall coverings
- Home décor accessories
- Office and commercial furnishing solutions
- Curtain tracks, rods, accessories, and related hardware

Required Skills

- Strong retail sales and customer service skills.
- Excellent communication and interpersonal skills.
- Positive negotiation and convincing abilities.
- Team leadership and people-management skills.
- Good understanding of retail store operations.
- Ability to understand customer requirements and recommend suitable products.
- Basic knowledge of interior décor and furnishing products.
- Good visual merchandising and presentation sense.
- Strong follow-up and coordination skills.
- Good knowledge of MS Excel and basic computer applications.
- Ability to achieve sales targets and manage multiple responsibilities.
- Strong problem-solving and decision-making skills.

Qualification Graduate / Diploma in Business Administration, Retail Management, Sales, Interior Design, or a related field preferred.

Experience

2–5 years of experience in retail store management or sales management preferred.

Experience in **home furnishing, curtains, blinds, wallpapers, artificial plants, furniture, interior products

Pay: ₹16,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Retail Store Manager (Meerut)
🏢 SHUBHARAMBH FURNISHING
📍 Meerut