Role & responsibilities To drive customer acquisition and revenue growth by promoting Tata Play Fiber broadband services through field and retail channel activities, ensuring target achievement and customer satisfaction.

- Promote Tata Play Fiber broadband and OTT services to prospective customers.
- Generate leads through retail outlets, field visits, societies, and local activities.
- Explain plans, offers, and service perks.
- Achieve daily and monthly sales targets.
- Coordinate with installation teams for onboarding.
- Maintain lead and follow-up records.
- Build relationships with retailers and distributors.
- Conduct market surveys and competitor tracking.
- Ensure customer satisfaction and resolve queries.

Preferred candidate profile

- Basic understanding of the skill; needs guidance to apply it.
- Performs routine tasks independently in familiar situations.
- Handles the full scope of the role confidently with minimal supervision.
- Manages complex or non-standard situations and guides others.
- Sets the standard, troubleshoots the toughest cases, and coaches across teams.
- Minimum 12th Pass, willing to work 6 days on field, basic English communication.
- From Telecom or retail sales industry.

📌 Retail Sales Officer (Navi Mumbai)
🏢 Tata Play Fiber
📍 Navi Mumbai