We are looking for a friendly, professional, and customer-focused Reception Coordinator to manage front-desk operations at our wellness and weight-loss clinic. The candidate will be responsible for welcoming clients, coordinating appointments, handling inquiries, and ensuring a smooth customer experience.

Key Responsibilities

- Greet and welcome clients and visitors professionally.

- Manage front-desk operations and daily reception activities.

- Handle incoming calls, WhatsApp inquiries, and client queries.

- Schedule and coordinate client appointments and consultations.

- Maintain appointment calendars and follow up with clients for visits.

- Coordinate between clients, consultants, dieticians, trainers, and clinic staff.

- Explain basic information about wellness and weight-loss programs to clients.

- Maintain client records, registration forms, and required documentation.

- Handle billing, receipts, and basic payment coordination when required.

- Follow up with existing clients regarding appointments and program sessions.

- Support client retention and provide excellent customer service.





- Maintain cleanliness, discipline, and professional standards at the reception area.

- Prepare daily reports related to appointments, walk-ins, follow-ups, and collections.

- Escalate customer concerns or complaints to the concerned team.

- Support the clinic team with administrative and operational activities.

Requirements

- Any Bachelor’s degree / Diploma.

- 0–2 years of experience in reception, front office, customer service, hospitality, healthcare, or wellness.

- Freshers with good communication skills can also apply.

- Good verbal and written communication skills.

- Basic knowledge of MS Office / Google Workspace.

- Good interpersonal and customer-handling skills.

- Presentable, positive, and professional personality.

- Ability to multitask and manage appointments efficiently.

- Knowledge of local languages will be an added advantage.

Pay: ₹16,000.00 - ₹22,000.00 per month

Perks

- Provident Fund

Work Location: In person

📌 Reception Coordinator (Whitefield)
🏢 Vecura Wellness Clinic
📍 Whitefield