Responsible for coordinating and monitoring the quality of telecom tower maintenance and repair activities, ensuring work is executed as per company standards, approved procedures, and customer requirements.
Key Responsibilities
- Monitor quality of telecom tower maintenance and repair activities.
- Conduct/coordinate site inspections and quality checks.
- Verify work completion through checklists, photographs, and site reports.
- Identify quality deviations and coordinate timely rectification.
- Track NCRs, observations, and corrective actions to closure.
- Coordinate with field teams, technicians, vendors, and subcontractors.
- Maintain quality records, trackers, and MIS reports.
- Ensure compliance with approved work procedures and customer specifications.
- Support customer inspections, audits, and quality-related escalations.
Required Skills
- Knowledge of telecom tower maintenance/repair activities.
- Understanding of quality inspection and documentation.
- Positive MS Excel, reporting, coordination, and follow-up skills.
- Strong communication and problem-solving skills.
- Willingness to travel to telecom sites as required.