Role & responsibilities

- Build and maintain positive relationships with customers, clients, investors, local communities, government departments, and other stakeholders.
- Represent the company professionally in meetings, property events, exhibitions, and public interactions.
- Handle customer queries, concerns, and complaints and coordinate with the concerned departments for timely resolution.
- Develop and maintain strong relationships with local authorities, associations, brokers, channel partners, and community representatives.
- Support the marketing and sales team in property launches, exhibitions, events, campaigns, and promotional activities.
- Coordinate with media representatives and assist in preparing press releases, company announcements, and promotional communication.
- Monitor public feedback and market perception of the company's projects and provide regular updates to management.
- Visit project sites and interact with customers and stakeholders to understand their requirements and concerns.
- Maintain records of significant contacts, meetings, communications, complaints, and PR activities.
- Coordinate with internal teams such as Sales, Marketing, CRM, Legal, and Management to ensure smooth communication.
- Assist in organizing customer meetings, investor meetings, property events, and corporate functions.




- Handle sensitive communication professionally and help protect the company's brand image and reputation.
- Conduct regular market and competitor interaction to understand customer sentiment and local market trends.
- Perform other PR and coordination responsibilities assigned by management.

Preferred candidate profile

- Graduate in Public Relations, Mass Communication, Marketing, Business Administration, or a related field.
- 14 years of experience in Real Estate, PR, Marketing, Customer Relations, Corporate Relations, or a similar role.
- Strong communication, networking, negotiation, and interpersonal skills.
- Good knowledge of the local real estate market and local community will be an advantage.
- Should be confident and comfortable interacting with government officials, customers, media, brokers, and senior management.
- Good command of Hindi and English; knowledge of the local language is an added advantage.
- Presentable, professional, proactive, and relationship-oriented.
- Should be willing to travel locally for meetings, site visits, events, and official work.
- Ability to handle difficult situations and customer concerns with patience and professionalism.

Key Skills Public Relations | Communication | Networking | Customer Handling | Government Liaison | Event Coordination | Negotiation | Stakeholder Management | Real Estate Knowledge | Problem Solving | Brand Management

📌 Public Relations Officer (PRO) (Raipur)
🏢 RCP Infratech
📍 Raipur