Job Summary:

We are looking for a hands-on, organized, and technically aware Project Coordinator with prior experience in the signage and LED display industry.

- The candidate will oversee the execution of display and signage projects from initiation to handover and manage after-sales support including service coordination, AMC follow-ups, and performance tracking.

- This role requires a strong understanding of digital/LED signage hardware, installation protocols, vendor coordination, and field team management.

Key Responsibilities:

- Project Execution Signage &
- LED Installations Coordinate end-to-end execution of LED/digital signage projects (indoor/outdoor).

- Collaborate with design, fabrication, logistics, and installation teams to ensure timely project delivery.

- Prepare site readiness checklists, power/network requirements, and mounting guidelines.

- Ensure adherence to installation SOPs, safety standards, and quality benchmarks.

- Handle pre-dispatch inspections, equipment testing, and site-wise deployment plans.

- Maintain project trackers including BOQs, GRNs, timelines, material consumption, and snag reports.

- Support field teams with drawings, configurations, content scheduling, and troubleshooting.

- After-Sales Support &

- Maintenance Serve as a liaison between the client and service teams for post-installation support.

- Coordinate AMC visits, LED module replacements, remote diagnostics, and firmware updates.

- Track performance SLAs including uptime, resolution TAT, and customer escalations.

- Maintain service logs, issue reports, and preventive maintenance schedules.

- Monitor ticketing systems,



assign tasks to local technicians, and ensure closure.

- Follow up on warranty claims, spare part logistics, and service documentation.

- Documentation &

- Reporting Maintain site handover kits, completion reports, and installation photos.

- Update project dashboards and generate client-facing weekly/monthly status reports.

- Ensure all documentation (SLA agreements, AMCs, payment milestones) is aligned and updated.

- Support the finance team with billing triggers based on completion milestones.

- Maintain escalation logs and service history.

- Support MIS and compliance reporting as required.

Required Skills &

- Competencies:

- Solid domain knowledge of LED signage, digital displays, controllers (e.g., Novastar/colorlight).

- Excellent coordination, communication, and stakeholder management skills.

- Familiarity with project management tools, installation SOPs, and basic electrical/networking knowledge.

- Proficiency in Excel, PowerPoint, and CRM/ticketing platforms.

- Ability to handle multi-site projects and travel for audits or supervision when required.

- Excellent organizational and communication skills.

- Ability to multitask, prioritize, and meet deadlines.

- Willingness to travel occasionally for site coordination.

Qualifications:

- Bachelors degree or diploma in Electronics, Electrical, IT, or related technical discipline.

- 3 to 6 years of experience in signage, AV, or display project execution and/or support coordination.

- Experience with government/commercial signage rollouts, retail display projects, or public display networks will be an added advantage.

📌 Project Coordinator (Gurugram)
🏢 Sparsa Digital
📍 Gurugram