About the Role

Zonka Feedback is a customer feedback and CX intelligence platform surveys across web, email, SMS, and in-person, AI-powered feedback analysis, reputation management, and workflow integrations. We ship fast, and we need someone who makes sure every release actually reaches the market.

This is a role for someone who can learn a product deeply and explain it clearly. You'll own the documentation, the walkthroughs, and the launch assets the connective tissue between what engineering ships and what customers understand. If you like turning complex features into transparent, useful content and want to own that end to end, this is for you.

What you'll do

- Own product documentation. Keep help docs accurate, well-structured, and current as the product changes.
- Create product education content. Script and record walkthroughs, tutorials, and feature demos. Editing support is available.




- Run feature launches. Write release notes, in-app copy, and the launch assets that go with each release.
- Work directly with product. Sit in on specs, understand what shipped and why, and translate it for customers.
- Keep product messaging consistent. Make sure how we describe features stays aligned across the website, docs, and sales materials.

What we're looking for

- 2-4 years in product marketing or product content at a B2B SaaS company
- Strong writing - clear, structured, and able to make complex features easy to understand
- Comfort learning a product deeply enough to explain it without hand-holding
- A portfolio or samples we can look at (docs, tutorials, release notes, or launch content)

📌 Product Marketing Specialist (Gurugram)
🏢 Zonka Technologies
📍 Gurugram