- Handle customer calls, emails, and/or chat interactions professionally.
- Understand customer requirements and provide appropriate solutions.
- Resolve customer complaints and queries within the defined timelines.
- Maintain accurate records of customer interactions and transactions.
- Follow company policies, processes, and quality standards.
- Meet daily, weekly, and monthly performance targets.
- Escalate complex issues to the appropriate team or supervisor.
- Ensure a positive customer experience during every interaction.
- Maintain confidentiality of customer and company information.
Pay: ₹15,000.00 - ₹32,806.34 per month
Benefits
- Cell phone reimbursement
- Versatile schedule
Work Location: In person
📌 Personal Loan Executive (Chennai)
🏢 Hiranya associates
📍 Chennai
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