Accountability:

- Monitor and manage inflow of inspection leads from clients and ensure timely action.
- Coordinate with client SPOCs to facilitate inspections and provide regular status updates.
- Perform quality checks on valuation reports by verifying vehicle details, images, and supporting data.
- Determine and update pricing of assets based on QC findings and market value assessment.
- Maintain robust client relationships to ensure repeat business and increase client share.
- Address client queries and resolve issues related to reports, valuation, and quality via calls and emails.
- Coordinate closely with client teams and internal stakeholders to ensure smooth operations.
- Conduct training sessions for client executives on system usage and process workflows.
- Ensure adherence to defined TAT and quality standards across all inspections and reports.

Competencies:

- Strong understanding of vehicle inspection, valuation, and pricing dynamics
- Effective client handling and relationship management skills
- Good analytical ability for quality checks and price evaluation

Strong coordination and communication skills

- Proficiency in MS Office tools
- Problem-solving mindset with a focus on execution and customer satisfaction

📌 Operations Executive (Bengaluru)
🏢 Mahindra First Choice
📍 Bengaluru