- Coordinate with our Channel Partners through WhatsApp Groups.
- Coordinate with Branch Salespersons to understand requirements and provide solutions.
- Coordinate with Service Engineers for installation appointment scheduling.
- Handle Channel Partner and customer queries.
- Make follow-up calls to Channel Partners when required.
- Handle email communication and routine correspondence.
- Follow up on pending orders, payments, and requests.
- Track daily activities and pending tasks of Branches.
- Monitor CCTV of respective Branch Offices.
- Prepare basic reports and status updates.
- Support Management with daily requirements.
- Monitor MIS Reports generated through the App.
- Book travel tickets for Service Engineers and other team members.
- Handle Social Media Advertising activities.
- Prepare and maintain Channel Partner profiles, like:
Website and business activity review. Identify products of interest from our product range.