BUILDING DOCTOROFFICE ADMIN – RESPONSIBILITIES1. Customer Enquiry
- Receive new enquiries.
- Collect customer name, phone number and location.
- Collect photos/videos of the work.
- Update enquiry status.
1. Site Visit
- Schedule site visits.
- Coordinate with customer and engineer.
- Confirm location and visit time.
- Update completed/pending visits.
1. Quotation
- Prepare/send quotations.
- Maintain quotation records.
- Follow up with customers.
- Update quotation status.
1. Work Coordination
- Coordinate with engineers and site teams.
- Check work start and completion status.
- Follow up on pending work.
- Inform management about important issues.
1. Material
- Check material requirements.
- Coordinate with stores/purchase.
- Maintain material records.
- Check received materials and batch numbers.
1. Payment
- Record customer payments.
- Track advance and balance amounts.
- Follow up for pending payments.
- Update payment status.
1. Daily Report
- Enquiry report.
- Site visit report.
- Work progress report.
- Payment report.
- Material requirement report.
1. Office Records
- Maintain customer details.
- Maintain quotations and invoices.
- Maintain receipts and documents.
- Keep files updated.