Noc Engineer (New Delhi)

Noc Engineer (New Delhi)

17 Sep
|
OKAYA
|
New Delhi

17 Sep

OKAYA

New Delhi

Roles & Responsibilities:

- Monitor IT infrastructure, networks, and security dashboards

- Respond to alerts related to systems, networks, and security

- Perform initial troubleshooting for hardware, software, and network issues

- Monitor security events using SIEM and escalate incidents

- Identify and classify incidents (network, system, or security)

- Handle user support tickets and provide desktop assistance

- Perform basic network checks and connectivity troubleshooting

- Document incidents, tickets, and resolutions

- Escalate unresolved issues to L2/L3 teams

- Follow SOPs, and company policies

📌 Noc Engineer (New Delhi)
🏢 OKAYA
📍 New Delhi

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