Specializes in providing assistance to field engineers, technicians, and product support in diagnosing, troubleshooting, repairing and debugging complex systems (e.g., electro/mechanical equipment, computer, complex software, or networked and wireless systems).

Key Responsibilities

- Provide technical support for RAN, PACO and IMS products of Mavenir.
- Monitor Packet Core network elements to ensure high availability, performance, and reliability
- Proactively identify and resolve issues affecting data, voice (VoLTE), and signaling traffic
- Perform 24/7 L2/L3 operational support as per shift or on-call requirements
- Troubleshoot signaling and user-plane issues involving GTP-C / GTP-U, Diameter, SIP, HTTP/2 (5G SBA interfaces)
- Analyze interfaces such as S1, S5/S8, N2, N3, N4, N6, N11, Gy/Gx
- Use protocol analyzers and traces to diagnose complex network problems

Job Requirements

- 10+ yrs of overall exp.



Bachelor's degree in Engineering (Telecommunications, Electronics, Computer Science, or equivalent)
- Relevant telecom certifications (preferred but not mandatory):
- 3GPP / LTE / 5G Core certifications
- Solid understanding of LTE / EPC architecture, including: MME, SGW, PGW, HSS, PCRF
- Working knowledge of 5G Core architecture, including: AMF, SMF, UPF, UDM, AUSF, PCF, NRF
- Hands-on experience supporting data, signaling, and control plane issues

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Member of Technical Staff - III, Technical Support (Bengaluru)
🏢 Mavenir
📍 Bengaluru