Job Title: Medical Biller / Authorization & Administrative Support /n Experience Level: 2+ Years /n Location: Vadodara, Gujarat, India / WFH /n Shift Time: US Shift (10-hour shift including a 1-hour break) /n Experience Required /n /n

- Minimum 2+ years of hands-on experience in medical billing, preferably within Medi-Cal managed care, behavioral health, or social services billing.

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- Hands-on experience with Office Ally for claims submission, eligibility verification, and ERA/EOB retrieval is strongly preferred.

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- Experience billing to IEHP or California Medi-Cal managed care plans will be an added advantage.

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- Familiarity with CalAIM Community Supports, including HTNS, HTSS, or similar services, is preferred.

/n /n Key Responsibilities /n /n

- Prepare, review, and submit HTNS and HTSS claims through the Office Ally clearinghouse, ensuring accurate coding, units, authorization numbers, and member eligibility.

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- Monitor clearinghouse reports daily to identify claim acceptance, rejections, and required corrections.

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- Track claims from submission through adjudication and follow up on pending, denied, or underpaid claims.

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- Reconcile remittance advices (835s/EOBs) against expected reimbursement and accurately post payments and adjustments.

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- Research and resolve claim denials by identifying root causes such as authorization mismatches, eligibility gaps, and coding errors.

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- Maintain and update reauthorization trackers to ensure services are billed within active authorization periods.

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- Verify member Medi-Cal/IEHP eligibility prior to billing and flag discrepancies to the appropriate internal team.

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- Maintain accurate,



organized, and audit-ready billing records in compliance with HIPAA and applicable privacy requirements.

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- Prepare weekly and monthly billing reports covering aging claims, denial trends, and collections.

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- Stay updated on IEHP authorization guidelines, CalAIM billing requirements, and Office Ally system updates.

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- Collaborate with internal teams to resolve documentation and authorization issues affecting billing.

/n /n Authorization & Administrative Support /n /n

- Monitor and process incoming faxes on a daily basis.

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- Access the IEHP provider portal to retrieve new authorizations.

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- Enter and update authorization numbers accurately in the relevant tracking systems.

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- Save authorization documents and related files in the designated shared drive according to filing standards.

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- Assign new members and authorizations to the appropriate Case Manager.

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- Review the reauthorization tracker regularly with the supervisor and ensure timely follow-up.

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- Submit completed and supervisor-approved reauthorization requests through the IEHP provider portal.

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- Maintain accurate documentation and complete administrative activities in a timely and organized manner.

/n /n Required Knowledge & Skills /n /n





- Strong understanding of the medical billing and revenue cycle process.

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- Working knowledge of Medi-Cal managed care billing and IEHP processes.

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- Hands-on knowledge of Office Ally for claims processing and eligibility verification.

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- Understanding of claims submission, rejection management, denial follow-up, payment posting, and reconciliation.

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- Knowledge of HIPAA privacy and security requirements and ability to handle PHI appropriately.

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- Strong Excel skills for claim tracking, payment reconciliation, and reporting.

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- Excellent attention to detail and robust organizational skills.

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- Ability to manage high-volume billing activities while maintaining accuracy.

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- Strong written and verbal communication skills for communication with payer representatives and internal teams.

/n /n Preferred Qualifications /n /n

- High school diploma or equivalent required; Associate's degree or medical billing/coding certification preferred.

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- Certified Professional Biller (CPB) or similar billing certification is an added advantage.

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- Experience with Google Workspace (Sheets, Drive) in a HIPAA-compliant environment.

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- Experience with claims scrubbing, denial management workflows, or revenue cycle management software.

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- Experience with behavioral health, community support, or social services billing is preferred.

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- Ability to work independently with minimal supervision while maintaining productivity, accuracy, and compliance.

/n /n Interested candidates can share their CV at [email protected].

📌 Medical Biller (Mandvi)
🏢 Office Beacon
📍 Mandvi