We are looking for a detail-oriented and proactive Logistics & Operations Associate to manage our end-to-end logistics workflow, client order coordination, and stock management. The ideal candidate will be organized, comfortable working with courier portals and spreadsheets, and capable of ensuring smooth day-to-day operations.
Key Responsibilities
Logistics Management (DTDC Portal)
- Manage daily shipment tracking through the DTDC portal
- Handle RTO (Return to Origin) calls and coordinate resolution with courier/clients
- Monitor and update delivery status regularly
- Follow up on delayed or undelivered shipments
Order Management
- Confirm orders received from clients
- Share confirmed orders with the operations team promptly and accurately
- Ensure timely dispatch of all orders as per schedule
- Coordinate with internal teams to avoid delays or errors in order processing
Inventory & Stock Management
- Maintain accurate records of incoming and outgoing stock
- Update stock registers (manual) as well as Excel-based inventory sheets
- Conduct periodic stock reconciliation and flag discrepancies
- Ensure stock levels are updated in real-time to support order fulfillment
Requirements
- Prior experience in logistics, dispatch, or operations coordination preferred
- Familiarity with courier/shipping portals (DTDC experience is a plus)
- Proficiency in MS Excel (basic formulas, data entry, tracking sheets)
- Strong organizational skills and attention to detail
- Good communication skills for coordinating with clients and internal teams
- Ability to multitask and work under deadlines
Preferred Qualifications
- Graduate in any discipline (Commerce/Business preferred)
- 0–2 years of experience in logistics/operations/supply chain
Work Location & Schedule
- Full time, on-site ( Dehradun )