Duties:

- Coordinate Private training class deliveries, including gathering customer requirements, customer outreach, event coordination and logistics, ensuring quality and consistency of training events.

- Solve training class delivery issues and make contingency plans, with minimum impact on participants.

- Develop plans and new processes as the business and Learner needs evolve.

- Create and maintain Public training schedules across various geographies, languages, and delivery formats.

- Analyze data and leverage the insights to form the Public training schedule.

- Ensure that systems are up to date with information to publish offerings internally and externally.

- Solve training class delivery issues and make contingency plans, with minimum impact on participants.

- Develop plans and new processes as the business and Customer needs evolve.

- Make Trainer staffing assignments and communicate assignments to Trainers in concert with Delivery Managers.

- Consistently maintain accuracy of data in relation to all aspects of Learning coordination such as class scheduling,



registrations, rosters, attendance, and distribution of training materials.

Skills:

- Demonstrated experience creating and/or improving operational processes.

- Detail orientation and advanced organizational skills.

- Data entry and handling skills to a high level of accuracy.

- Excellent written and verbal communication skills.

- Ability to learn quickly and independently.

- Ability to resolve client issues and escalate when appropriate.

- A customer-focused approach and the ability to respond with excellent customer service skills in a fast-paced setting.

Education:

- Bachelor's degree preferred

- Would need to work in Night Shifts as per business requirement

- At least 2- 4 years of professional experience.

- Experience in coordinating global training events, Services Operations, Customer service, and Human Resources.

- 2 years' experience with LMS and CRM cloud applications

📌 Learning Coordinator (Hyderabad)
🏢 Trigent Software
📍 Hyderabad