Primary Roles & Responsibilities
- Identify the target segment needs, develop & manage the product offering thru constant competition benchmarking, CVP interventions, build relevant features & offers to drive customer value proposition & profitability
- Designing go-to market strategies, enabling the appropriate communication calendars to drive product persona across customer base
- Management of Credit Policy & Underwriting Processes for right customer selection, optimising the existing bank clients for Pre-approved / Pre-qualified eligible base
- Facilitate seamless client onboarding with minimal friction. Establishing and maintaining the internal ecosystem to support scale up of all facets of the business and execution of the segment roadmap
- Work closely with Analytics team for creating the right personas basis lifestyle, behaviour, propensity etc for customized and differentiated acquisition messaging for optimal conversion
- Own all aspects of base management, recon across product features , reward redemption, statements, stationary
- Own all aspects related to customer service & partner management for the products
- Own P&L; for respective variants including revenue & loss metrics
- Own all capabilities related to Secured cards across journeys, mobile app and service
Secondary Roles & Responsibilities
- Build strong relations with internal & external stakeholders, partners and customers
- Align closely with Customer Service to build and maintain a robust customer experience
- Evaluate & drive promotional plans to ensure that they are consistent with product line and segments strategic objective
Managerial & Leadership Responsibilities
- Positive, collaborative attitude, Prolific communicator
- Ability to evaluate potential business opportunities, structure the team’s thinking, and reach insightful answers
- Experience in managing multiple cross-functional opportunities and projects in parallel
Ambitious team player with the ability to manage the internal & external partners requirements and tasks in time sensitive situations If this excites you, do send us the following details at the email address
[email protected]
Your Updated CV in Word format
- Current Annual Fixed Salary
- Expected Annual Fixed Salary
- Notice Period
- Internal HR Designation
📌 Leading Pvt Bank - Product Manager - credit cards - Mumbai
🏢 Amogh Software Solutions
📍 Mumbai