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Position:- IT

Company Name : First Advisor Insurance Brokers Pvt. Ltd.

Location: Mumbai – Goregaon East (Nr. Western Express Highway)

Experience: Minimum 1 - 3 Years

Job SummaryThe IT Specialist will oversee, optimize, and secure the company’s internal and customer-facing technology platforms. The ideal candidate ensures high availability of core insurance software (e.g., Guidewire, Duck Creek), safeguards sensitive client information, streamlines data workflows for underwriters and adjusters, and maintains seamless integration across digital portal APIs, third-party databases, and legacy infrastructure. ]Key Responsibilities & Duties1.

Core System

Management & Integration

- Deploy, maintain, and upgrade core insurance platforms governing policy administration, billing, and claims processing.
- Manage API integrations connecting internal systems to external data providers (e.g., DMV records, credit bureaus, medical registries) for quick, automated risk assessment.
- Ensure seamless data synchronization between front-end consumer/agent portals and back-end databases. [1, 2]

2. Data Administration & Business Intelligence

- Architect and manage relational databases housing sensitive policyholder records, payment histories, and claims data.
- Partner with actuaries and data analysts to optimize data pipelines, ensuring fast queries for forecasting, risk profiling, and premium calculations.
- Oversee data backup routines and comprehensive disaster recovery plans to guarantee zero data loss during systemic outages. [1, 2, 3]

3. Information Security & Compliance

- Implement strict security controls (firewalls, encryption, multi-factor authentication) to safeguard Personally Identifiable Information (PII)



and protected health information.
- Maintain compliance across IT operations with relevant regulatory standards (e.g., HIPAA, GDPR, GLBA, state-level insurance mandates).
- Conduct ongoing vulnerability assessments and monitor systems for security breaches or data exfiltration attempts.

4. Technical Support & Operations

- Provide Tier 2/Tier 3 technical support for internal employees, field insurance agents, and independent brokers navigating proprietary portals.
- Troubleshoot system lag, software bugs, and hardware failures impacting time-sensitive claims adjustment and underwriting workflows.
- Document technical workflows, system architectures, and compliance processes for internal auditing teams.

Required Skills & Qualifications

- Education: Bachelor’s degree in Computer Science, Information Technology, or a related quantitative field.
- Certifications (Preferred):
- CompTIA Security+, CCNA, AWS/Azure Cloud Solutions Architect.
- Specialized industry designations such as the Associate in Information Technology (AIT) administered by The Institutes are highly valued. [1]
- Technical Proficiencies:
- Deep familiarity with specialized suite platforms like Guidewire, Duck Creek, or Salesforce Financial Services Cloud.
- High proficiency in SQL, Python, or R for complex database query management.
- Solid mastery of cloud infrastructure environments (Microsoft Azure, AWS) and cloud hybrid architectures. [1]
- Soft Skills: Strong analytical capabilities, cross-functional collaboration, clear technical communication for non-technical stakeholders, and rapid crisis troubleshooting. [1, 2, 3]

Pay: ₹20,000.00 - ₹36,238.20 per month

Work Location: In person

📌 IT Technician (Mumbai)
🏢 First advisor insurance brokers
📍 Mumbai