17 Sep
|
Phiawell
|
Jammu
IT Software Sales, Marketing & Training Executive
Job Type: Full-Time
Work Mode: Remote
Experience: 1–3 Years preferred
Industry: IT / SaaS / Technology
About the Role We are looking for a confident and technology-oriented IT
Software Sales, Marketing & Training Executive who can communicate effectively with potential clients, understand their business requirements, demonstrate software products, and help users adopt and effectively use our technology solutions. The role combines software sales, client communication, product demonstrations, marketing support, onboarding, and user training.
Key Responsibilities - Identify and connect with potential customers through calls, WhatsApp, email, social media, and other channels.
- Understand customer requirements and explain how our software solutions can address their business needs.
- Conduct online product demonstrations and sales presentations.
- Follow up with leads, maintain the sales pipeline, and convert qualified prospects into customers.
- Build and maintain strong relationships with clients.
- Conduct customer onboarding and software training for doctors, staff, administrators, businesses, or other users.
- Explain software features, workflows, and best practices in a simple and practical manner.
- Provide first-level assistance to users and coordinate with the product/technical team when required.
- Collect customer feedback and communicate product improvement requirements to the internal team.
- Support digital marketing activities, including social media outreach, campaigns, content coordination, and lead generation.
- Maintain accurate records of leads, demos, follow-ups, conversions, and customer interactions.
- Stay updated with product features and understand the technology sufficiently to confidently explain it to customers.
Required Skills - Excellent verbal and written communication skills.
- Strong presentation and product-demo abilities.
- Good understanding of software, SaaS, web applications, mobile applications, and basic technology concepts.
- Ability to understand a software product quickly and explain it to non-technical users.
- Robust interpersonal and relationship-building skills.
- Good sales, negotiation, persuasion, and follow-up skills.
- Comfortable communicating with business owners, professionals, managers, and technical/non-technical users.
- Self-motivated and capable of working independently in a remote environment.
- Good organizational and time-management skills.
- Comfortable using CRM, WhatsApp, email, Google Workspace, video-conferencing tools, and other digital platforms.
Preferred Qualifications - Bachelor's degree in BBA, MBA, Computer Applications, IT, Marketing, or a related field.
- Prior experience in IT sales, SaaS sales, software implementation, customer success, product training, or business development will be an advantage.
- Experience working with healthcare, enterprise, or business software is a plus.
What We Are Looking For Someone who is not just a salesperson, but can act as a product consultant and technology trainer—someone who can understand the customer's problem, demonstrate the right solution, close the opportunity, and ensure the customer is comfortable using the software.
Core qualities: Communication Technology Understanding Sales Product Demonstration Training Customer Relationship Management Problem Solving
Pay: Up to ₹10,000.00 per month
Benefits
- Flexible schedule
Work Location: Hybrid remote in Jammu, Jammu and Kashmir
📌 IT Sales & Marketing, Tech Training (Jammu)
🏢 Phiawell
📍 Jammu