Dear Candidate,

We are hiring for MNC client for Remote chance, PAN India.

Job Role: IT Change Manager

Experience: 10+ Years

Work Mode: Remote

Position Summary The IT Change Manager is responsible for governing and managing the end-to-end Change Management process to ensure IT changes are assessed, approved, implemented, and reviewed with minimal risk and business disruption.

Key Responsibilities

- Own and govern the Change Management process in line with ITIL and organizational policies.
- Review change requests for completeness, risk, impact, implementation, testing, rollback, and communication plans.
- Manage Standard, Normal, and Emergency changes.
- Plan and facilitate CAB, Pre-CAB, and ECAB meetings.
- Manage the Forward Schedule of Change (FSC), change calendar, maintenance windows, and change conflicts.
- Coordinate with technical teams, business stakeholders, and suppliers for successful change implementation.
- Monitor high-risk and business-critical changes and manage escalations.




- Conduct and govern Post-Implementation Reviews (PIRs) for failed and major changes.
- Track change-related incidents, failures, process deviations, and corrective actions.
- Monitor and report Change Management KPIs and trends.
- Drive process improvements, audit compliance, and process maturity

Required Skills & Experience

- 10+ years of overall ITSM/IT Operations experience.
- 7+ years of hands-on Change Management experience.
- ITIL 4 Foundation certification preferred.
- ServiceNow Change Management experience preferred.
- Experience in large enterprise or managed services environments is desirable
- Experience working with global teams, customers, suppliers, and multiple technology towers is preferred.
- Capable of planning Changes tagged to App release
- Experience with CAB/ECAB governance and change risk assessment.

Interested candidates can share profile on [email protected]

📌 IT Change Manager | Client: Tcs | Remote Opportunity (Bengaluru)
🏢 Siro Clinpharm
📍 Bengaluru