Title: Pre-Sales- Assistant Manager/ Deputy Manager

About Paytm Group

Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments.

To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.

About Paytm Payments Services (PPSL):

PPSL enables thousands of online merchants to offer world class frictionless payment experience to their customers. We are present across large enterprises and startups including well known unicorns alike. We strive to take payments beyond an enabler and an instrument to drive revenue and user growth for our merchants.

Online Payment

Gateway is Paytm’s B2B Business regulated by RBI as it allows only authorized entities to conduct PA PG (Payment Aggregator Payment Gateway) business. This team is responsible for growing the penetration of Paytm’s PA PG business in the Indian merchants.

About the role

The Pre-Sales KAM will be responsible for generating qualified leads for Paytm Payment Gateway from a targeted merchant universe and supporting the sales team in converting these opportunities into active merchants. The role requires identifying the right decision makers,



positioning Paytm’s payment capabilities, and driving early stage engagement before handing over opportunities for closure.

Key Responsibilities

Lead Generation & Prospecting

- Build and work on a targeted merchant list across priority sectors to generate Payment

Gateway leads.Identify and connect with decision makers such as Founders, CFOs, CTOs,

and Payments/Partnership teams.

- Initiate outreach through calls, emails, LinkedIn, and industry networks to create new opportunities.
- Qualify merchant requirements and convert them into sales-ready PG leads.

Merchant Engagement & Solution Pitching

● Present Paytm’s Payment Gateway capabilities, checkout solutions, and payment modes to prospective merchants.

● Conduct product demos and capability walkthroughs for merchant business and tech teams by taking help from Paytm product team

● Understand merchant payment flows and recommend relevant Paytm payment solutions.

Sales Support & Conversion

● Work closely with the New Acquisition / Sales team to support merchant pitches and deal discussions.

● Share structured merchant insights to help accelerate conversion

Integration & Solutioning Support

● Explain PG integration process, APIs, SDKs, and checkout flows to merchant technical teams.

● Coordinate with product, tech, and onboarding teams during the pre-integration stage

Key Skills & Experience

● 2–4 years of experience in Pre-Sales, Payment Solutions, Fintech, or SaaS sales support roles.

● Good understanding of B2B sales pitch

● B.Tech in Computer Science or an MBA is required.

● Solid lead generation, merchant engagement, and solution pitching skills.

● Ability to interact with both business stakeholders and technical teams.

● Strong communication and presentation skills.

Success Metrics

● Qualified PG leads generated from targeted merchant list

● Conversion support for new PG merchant onboarding

● Quality of merchant engagement and pipeline management

📌 Inside Sales - Mumbai
🏢 Paytm Payments Services
📍 Mumbai