Company Description Master Software Solutions is a digital transformation consulting and development company with over 13 years of experience and a team of more than 100 technology professionals. The company delivers end-to-end services, including AI agent consulting and development, ERP solutions, real-time communication apps, custom application development, and cloud managed services.

Additional offerings include e-commerce development, data analytics, CRM consulting, and Odoo implementation services. With expertise across diverse industries, Master Software Solutions has successfully completed over 500 projects, helping clients streamline operations, improve productivity, and enhance customer satisfaction. The organization follows a customer-centric approach, building tailored solutions aligned with each client’s business goals.

Role Description The Information Technology Engineer role is an on-site position based in Mohpa. This role involves providing day-to-day technical support for hardware, software, and network issues, ensuring minimal downtime and productive operation of IT systems. The IT Engineer will monitor and maintain network infrastructure, implement basic network security measures, and assist with configuration, installation, and upgrades of IT equipment and applications.

Responsibilities include diagnosing and resolving technical problems, documenting solutions,



and collaborating with other teams to support ongoing projects and digital transformation initiatives. The role also requires proactive system checks, user training on IT best practices, and adherence to company policies and security standards.

Qualifications

- Candidates should possess strong Information Technology fundamentals and practical experience in general IT operations.
- Candidates should possess Troubleshooting and Technical Support skills for diagnosing and resolving hardware, software, and user issues.
- Candidates should possess Networking skills, including basic configuration, monitoring, and maintenance of network devices and services.
- Candidates should possess Network Security awareness and skills to support secure configurations, access control, and incident reporting.
- Candidates should have effective communication skills and the ability to collaborate with cross-functional teams and non-technical stakeholders.
- Candidates should hold a relevant degree or diploma in Computer Science, Information Technology, or a related field; industry certifications (e.g., CCNA, CompTIA Network+, CompTIA Security+) are an advantage.
- Candidates should demonstrate strong problem-solving abilities, attention to detail, and a willingness to learn new technologies and tools.

📌 Information Technology Engineer (Sahibzada Ajit Singh Nagar)
🏢 Master Software Solutions
📍 Sahibzada Ajit Singh Nagar