We are looking for friendly, and professional Hotel Receptionist to join our team. The candidate will be responsible for managing front-desk operations and providing excellent service to hotel guests.

FRESHERS AND EXPERIENCE BOTH CAN APPLY

Key Responsibilities

- Welcome guests and provide skilled front-desk assistance.
- Handle guest check-in and check-out procedures.
- Manage room reservations, bookings, and cancellations.
- Answer telephone calls, WhatsApp messages, and guest inquiries.
- Maintain accurate guest records and front-desk documentation.
- Coordinate with housekeeping and other hotel departments.
- Handle guest requests, feedback, and complaints professionally.
- Prepare and maintain basic billing and payment records.
- Provide information about hotel facilities, services, and nearby locations.
- Maintain a clean, organized,



and welcoming reception area.
- Follow hotel policies and maintain high standards of guest service.

Minimum qualification: Higher Secondary (12th) or equivalent.

- Good communication and interpersonal skills.
- Basic computer knowledge.
- Good command of English, Hindi, and Bengali preferred.
- Pleasant personality with a professional attitude.
- Ability to work in shifts, including weekends and holidays.
- Strong customer service and problem-solving skills.

Pay: ₹14,000.00 - ₹35,000.00 per month

Benefits

- Food provided
- Health insurance
- Provident Fund

Work Location: In person

📌 Hotel Receptionist (Kolkata)
🏢 JOOM AIRLINK AVIATION AND HOSPITALITY SERVICES
📍 Kolkata