n
- Managing and editing admin-owned workflows, troubleshooting job failures, and handling file transfers (SFTP, Deaddrop)
N
- Serving as the primary point of contact for internal users on all automation and account questions
N
- Owning Slack support channels — timely, professional responses to internal teams
N
- Executing recovery procedures during incidents — restarting services, validating agent connectivity, coordinating with backend/vendor support
N
- Assisting with region failover planning and high availability across the Automic infrastructure
N
- Documenting existing workflows to support knowledge transfer
N
nWhat we're lookingfor:
N
n
- Proven hands-on experience with Automic Workload Automation (UC4)
N
- Robust troubleshooting skills across workflows, job dependencies, and file transfer protocols
N
- Experience executing stabilization and recovery procedures under pressure
N
- Strong communicator — comfortable being customer-facing daily
N
- Self-starter who can plug in quickly and add value from day one
N
nWork Model
n
N
- Hybrid role requiring 3days onsite in Bangalore, India.
N