Designation: GTM Systems Administrator

Experience (years): 3-5+ years of relevant experience

Work Timings: 7pm to 4am IST

Location: Remote

Mandatory skills:

- 36 years of experience in GTM systems or a related technical role.
- Salesforce Certified Administrator (ADM-201) certification is mandatory.
- Hands-on experience with GTM technology stacks, particularly Clay and ZoomInfo.
- Strong experience in GTM administration, including user and security management, platform configuration, access controls, and system administration.
- Experience in Salesforce and GTM automation/development.
- Experience integrating Salesforce with GTM systems, particularly Clay and ZoomInfo.
- Experience working with DevOps teams on integrations, automation, deployments, and technical troubleshooting.
- Experience with AI and Agentic AI operations, including exposure to AI Agentic OS.
- Strong understanding of system and API-based integrations across Salesforce and other GTM platforms.

What You Will Do:

- User & Security Management: You will manage user accounts and access, including new user
- setup and deactivation, license allocation, roles, profiles, permission sets, public groups, and
- organization-wide defaults (OWD)/sharing rule. Youll conduct regular security audits and
- implement access controls to keep our data safe.
- Platform Configuration: You will design and configure Salesforce features, creating and
- updating custom objects, fields, record types, page layouts, and validation rules to meet
- evolving business needs.
- Automation & Development: You will build and maintain automations using Lightning Flow
- (Flow Builder) and other declarative tools (Process Builder, Workflow), and work with external
- development teams to define Apex triggers or Lightning Web Components as needed for
- advanced requirements.
- AI & Agentic Operations: You will help design, build, and maintain the AI agents and agentic
- workflows that run inside our GTM stack, contributing to Leah Agentic OS and connecting
- agents to Salesforce and other systems through the Model Context Protocol (MCP). You will
- spot where an agent can take over repetitive enrichment, routing, or reporting work, then build
- and ship it.
- Building with AI:



You will use AI tools such as Claude and Claude Code to build, test, and
- troubleshoot Salesforce automations and integrations faster, and help the wider RevOps team
- adopt these tools in their daily work.
- Integrations: You will manage integrations between Salesforce and other Go-To-Market
- systems (for example, 6Sense, ZoomInfo, Clay, and/or Customer Service platform), using
- APIs, MCPs, or middleware tools (like MuleSoft) to ensure data flows smoothly across
- systems.
- Data Quality & Reporting: You will maintain data integrity by using tools like Data Loader and
- Workbench to import/export data and implement validation rules. Youll also create and
- maintain reports and dashboards the business can act on.
- Release Management & Governance: You will coordinate release cycles, managing sandboxes,
- version control, change sets or CI/CD pipelines, and ensure that seasonal Salesforce releases
- and patches are tested and adopted successfully. You will document changes and enforce best
- practice governance for customizations.
- Clay Management: You will manage Clay workspaces, including setting up and optimizing
- enrichment workflows, configuring automations, maintaining data syncs to Salesforce, and
- monitoring pipeline jobs to ensure accurate and timely GTM data enrichment.
- Clay Data Governance: You will define and maintain data-matching rules, deduplication logic,
- and field mapping standards to ensure Clay-generated data aligns with Salesforce data
- structures and RevOps governance.
- Clay Operational Support: You will troubleshoot Clay automation errors, manage task queues,
- update recipes based on recent GTM requirements, and partner with Marketing/Sales to scale
- outbound list generation.
- ZoomInfo Administration: You will manage ZoomInfo user accounts, role access, API usage,




- and configuration settings to support Sales and Marketing prospecting workflows.
- ZoomInfo Salesforce Sync: You will oversee enrichment and data-push rules, monitor sync
- logs, and optimize filters to ensure accurate account, contact, and intent data flows into
- Salesforce.
- ZoomInfo Data Quality: You will maintain data hygiene by auditing enrichment accuracy,
- adjusting update rules (overwrite, fill-in, append), and partnering with Sales to refine territory
- and lead routing strategies informed by ZoomInfo datasets.
- Partner Portal: You will assist in building a Partner Portal using Salesforce Experience Cloud,
- supporting access, workflows, and content for partners.
- User Support & Training: You will provide user support and training, resolving support tickets,
- creating documentation, and educating users on new features and best practices. Youll
- promote user adoption through clear communication and training materials.

What You Will Need:

- Salesforce Experience: You have 3 to 5+ years of Salesforce administration experience,
- especially working with Sales Cloud (leads, opportunities, forecasts). You understand how to
- take projects from vision to reality and have a track record of improving Salesforce to support
- business growth.
- Certifications: You hold the Salesforce Certified Administrator (ADM 201) credential
- (required) and preferably the Salesforce Certified CPQ Specialist (CPQ Administrator)
- credential. Additional certifications (e.g. Advanced Administrator, Platform App Builder,
- Platform Developer, or Architect certifications) are a strong plus.
- Technical Skills: You are proficient with Salesforce admin tools (Data Loader, Data Import
- Wizard, Workbench) and data analytics (Salesforce Reports/Dashboards, Excel, Tableau
- CRM). You have expertise in Flow Builder and declarative automation, and familiarity with
- basic Apex code and integrations. Experience with version control and DevOps tools (Git,
- CI/CD pipelines) is a plus.
- Industry/Environment Fit: You have a growth mindset and curiosity for Salesforce innovations
- (Lightning Experience, AI features). You work well in agile teams and enjoy collaborating with

📌 GTM Systems Administrator (Bengaluru)
🏢 Xanika Infotech
📍 Bengaluru