Grievance Redressal Manager- Female Candidate Apply (Mumbai)

17 Sep

ICICI Lombard

Mumbai

17 Sep

ICICI Lombard

Mumbai

Role & responsibilities

- Handle customer grievances and escalations
- Resolve complaints received from senior management, website & IRDA channels
- Coordinate with multiple teams for timely resolution • Identify process gaps and suggest improvements
- Prepare MIS and analytical reports
- Ensure customer satisfaction and service excellence.

FEMALE CANDIDATES ONLY Position: Escalations Team (Grievance Redressal Manager)

Location: Andheri, Mumbai

Salary: 2 LPA 4 LPA

Experience: 1 to 5 Years Customer Service Experience Preferred Insurance Industry Experience Mandatory

Qualification: Graduate / Post Graduate / MBA

Age Criteria: 21 Years to 31 Years

📌 Grievance Redressal Manager- Female Candidate Apply (Mumbai)
🏢 ICICI Lombard
📍 Mumbai

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