Role & responsibilities

- Manage and support Google Cloud databases including Cloud SQL (PostgreSQL, MySQL), Spanner, Bigtable, Memorystore, Redis, and related services.

- Perform database installation, configuration, administration, performance tuning, and optimization.

- Implement and maintain database replication, schema design, query optimization, backup, and recovery processes.

- Monitor database health, security, availability, and ensure compliance with operational standards.

- Troubleshoot and resolve database, infrastructure, and network-related issues through root cause analysis.

- Provision, configure, and manage cloud resources including servers, storage, and networking components.

- Maintain accurate documentation of system configurations, procedures, incidents, and troubleshooting activities.

- Provide technical support to customers and internal teams while ensuring high levels of customer satisfaction.

- Own customer incidents and technical cases end-to-end, ensuring timely resolution within defined SLAs.

- Participate in 24x7 rotational shift operations and support critical production environments.

- Ensure secure, consistent, and scalable cloud infrastructure configurations across the environment.

- Communicate technical information effectively to customers,



stakeholders, and cross-functional teams.

Preferred candidate profile

- Hands-on experience with Google Cloud Platform (GCP) services including Cloud SQL (PostgreSQL/MySQL), Spanner, Bigtable, Memorystore, Redis, and Datastream.

- Robust understanding of database installation, configuration, performance tuning, query optimization, replication, and schema design.

- Experience in managing production environments, troubleshooting incidents, and performing root cause analysis.

- Knowledge of cloud infrastructure, networking concepts, server administration, and security best practices.

- Familiarity with backup & recovery, high availability, monitoring, and operational support processes.

- Ability to work in 24x7 rotational shifts and manage customer-facing technical support cases.

- Strong documentation, communication, and stakeholder management skills.

- Excellent problem-solving abilities with a customer-centric mindset.

- Bachelors degree in Engineering or a related field.

- GCP ACE Certification, database certifications, or cloud certifications are an added advantage.

- Proficiency in written and spoken English (CEFR B2 or equivalent preferred).

📌 Google Cloud Database Administrator (GCP DBA) | Cloud SQL | Spanner | (Chennai)
🏢 Tata Consultancy Services
📍 Chennai