Front office Manager

We are looking for a Front Office Manager for a luxurious paying guest (PG) accommodation or co-living space oversees resident relations, front desk operations, and staff management to deliver a premium, hotel-like living experience.

Key Responsibilities:

- Resident Onboarding & Relations: Manage smooth check-ins, lease agreements, room allocations, and move-out processes while serving as the primary point of contact for resident queries.

- Staff Supervision: Train, mentor, and schedule shifts for front desk receptionists, concierge staff, and security teams to maintain high hospitality standards.

- Department Coordination: Work closely with housekeeping, maintenance, and dining/café teams to ensure high standards of cleanliness, timely repairs, and seamless amenity services.

- Complaint & Request Management: Address resident grievances, special requests, and facility issues quickly and professionally.

- Billing & Records:



Maintain accurate digital records of rent payments, security deposits, utility charges, and occupancy reports using property management software.

Requirements and Qualifications

- Education: Bachelor's degree in Hospitality Management, Hotel Administration, or a related field.

- Experience: 2 to 4 years of experience in front office operations, guest services, or luxury residential hospitality.

- Skills: Excellent communication, strong problem-solving abilities, and proficiency in property management software (PMS).

- Personality: Highly organized, professional demeanor, and a proactive customer-first approach tailored to high-end clientele

Pay: ₹30,000.00 - ₹45,000.00 per month

Advantages

- Food provided

Work Location: In person

📌 Front Office Manager (Madhapur)
🏢 NARENN GROUPS
📍 Madhapur