Ojas Hospital, Panchkula is urgently looking for Front Desk Executive-OP & IP Billing

Key Responsibilities Reception & Patient Handling

- Greet and receive patients & visitors courteously at the front desk.
- Provide accurate information about doctors’ availability, OPD schedules, and services.
- Register current patients and update records for follow-ups in the Hospital Management System (HMS).
- Manage appointment bookings (in-person, phone, and online). Documentation & Billing
- Generate OPD/IPD files and maintain accurate documentation.
- Coordinate with billing/cash counter for consultation charges and packages.
- Maintain and update delivery/maternity package details and guide patients accordingly.
- Ensure proper consent forms and documentation are taken for procedures or admissions.

Communication & Coordination

- Handle incoming calls, patient inquiries, appointment confirmations, and follow-ups.
- Coordinate between departments (OPD, IPD, Lab, Radiology, NICU, Maternity Ward).
- Relay critical messages promptly to nursing or emergency teams.

Hospital Etiquette & Facility Tour

- Ensure a neat, professional reception area with patient comfort in mind.




- Explain hospital amenities, birthing suites, delivery packages, and room options to walk-in patients.
- Assist in hospital tours for maternity patients opting for premium birthing experiences.

System Handling & Reporting

- Operate HMS software
- Maintain daily OPD logs, visitor logs, consultation counts, and collection reports.
- Prepare and submit front office MIS reports when required.

Key Skills Required:

- Prior experience in hospitals preferred.
- Excellent communication (English & Hindi; local language is a bonus).
- Warm, patient-friendly, and confident personality.
- Basic computer knowledge (Excel, Word, HMS software).
- Ability to stay calm under pressure and multitask effectively.

Qualifications:

- Graduate in any discipline (preferred: BHM, B.Com, BBA, or healthcare background).

If Interested Kindly share your updated cv at hr@alchemisthospital 26.com or can call us (phone hidden)

Richa

HR-Ojas Hospital,Panchkula

Pay: ₹22,786.50 - ₹35,460.89 per month

Benefits

- Paid sick time
- Provident Fund

Work Location: In person

📌 Front Office Executive-OP & IP Billing (Panchkula)
🏢 Ojas Alchemist Hospital
📍 Panchkula