Company Description Gulmohar Greens – Golf & Country Club Ltd. is a leisure and lifestyle destination in Ahmedabad designed to offer a break from city life. The club features a wide range of sports and recreational activities, complemented by comfortable accommodation for members and guests.

A key attraction is its exclusive 9-hole golf course, offering facilities for both coaching and leisure play. The club employs a professional golf coach to guide players of different skill levels and operates a pro shop providing necessary equipment.

Gulmohar

Greens focuses on delivering a premium, resort-like experience to visitors seeking relaxation and recreation.

Key Responsibilities

- Welcome members and visitors with warmth, professionalism, and courtesy.
- Manage front desk operations, including member check-ins & check-outs, visitor registrations, and reservations.
- Respond promptly to phone calls, emails, and member inquiries.
- Coordinate with Housekeeping, Food & Beverage, and other departments to ensure seamless service delivery.
- Address member concerns professionally and ensure timely resolution or appropriate escalation.
- Maintain accurate records, daily reports, and front office documentation.
- Ensure the reception area is clean, organized,



and consistently reflects the club's premium standards.
- Promote club facilities, services, and upcoming events to members.
- Maintain confidentiality of member information and comply with all club policies and procedures.
- Uphold high standards of grooming, etiquette, and professional conduct at all times.

Key Competencies

- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-building abilities.
- Customer-focused mindset with a passion for delivering exceptional service.
- Qualified appearance with a positive and courteous attitude.
- Strong organizational, multitasking, and problem-solving skills.
- Proficiency in MS Office and the ability to learn front office management systems.
- Ability to work collaboratively in a fast-paced, team-oriented environment.

Qualifications

- Bachelor's degree in any discipline (Hospitality or Hotel Management preferred).
- 3+ years of experience in Front Office, or Hospitality, preferably in a club, resort, hotel, or premium service environment.
- Proficiency in English and Hindi; knowledge of other languages will be an added advantage.

📌 Front Office Manager (Ahmedabad)
🏢 Gulmohar Greens-Golf u0026 Country Club
📍 Ahmedabad