– Front Desk Executive

Position: Front Desk Executive

Industry: Real Estate

Department: Administration / Front Desk Executive

Location: Vaishali

Experience: 1–3 Years

Employment Type: Full time

Job Summary

We are looking for a professional, well-groomed, and customer-oriented Front Desk Executive with experience in the Real Estate industry. The candidate will be responsible for managing the reception area, handling visitors and calls, coordinating with clients, and providing administrative support to ensure smooth day-to-day front-office operations.

Key Responsibilities

- Manage the front desk and reception area professionally.
- Greet and welcome clients, customers, visitors, and business associates.
- Handle incoming and outgoing calls and direct them to the appropriate department.
- Coordinate with the Sales, CRM, and Project/Site teams for client requirements and appointments.
- Schedule and manage meetings, appointments, and site visits.
- Maintain visitor records, call logs, and other front-office registers.
- Handle basic client follow-ups and coordinate with the concerned sales/CRM executive.
- Maintain records of walk-in clients and ensure proper lead information is captured.
- Assist the sales team in managing walk-in customers and initial project inquiries.
- Coordinate refreshments and meeting arrangements for clients and visitors.
- Support administrative activities and other office coordination as required.
- Ensure the reception area is clean, organized, and presentable at all times.
- Maintain confidentiality of company and client information.





Real Estate-Specific Responsibilities

- Handle walk-in clients and property/project inquiries.
- Record and maintain details of prospective customers and leads.
- Coordinate site visit appointments with the sales/site team.
- Provide basic information about ongoing projects, locations, amenities, and available services as instructed.
- Coordinate with the CRM/Sales team regarding client visits and follow-ups.
- Maintain daily records of walk-ins, calls, inquiries, and site visits.
- Assist in collecting and organizing basic customer documents when required.

Required Skills

- Excellent communication and interpersonal skills.
- Good telephone etiquette and customer-handling skills.
- Professional personality and presentable appearance.
- Basic knowledge of real estate projects and customer handling.
- Good coordination and follow-up skills.
- Basic knowledge of MS Office, Excel, and email communication.
- Ability to manage multiple tasks efficiently.
- Good Hindi and English communication skills.
- Positive attitude and willingness to learn.

Qualification

- Graduate in any discipline.
- Prior experience in Real Estate / Property / Construction / Builder industry will be preferred.

Key Performance Areas (KRA)

- Professional handling of visitors and clients.
- Call and visitor management.
- Walk-in lead generation and accurate data recording.
- Client communication and follow-up coordination.

Interested candidates, get in touch with Ms. Nisha at (phone hidden) or [email protected] Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Front Desk Executive (Vaishali)
🏢 RADON INDIA
📍 Vaishali