Front Desk Executive – Women's Hospital

Location: Ahmedabad, Gujarat

Job Type: Full-time | Permanent

Experience: 1–3 years

Salary: ₹18,000 – ₹25,000 per month

Salary will be offered as per experience and interview performance.

Industry: Healthcare / Hospital

Job Overview A reputed Women's Hospital in Ahmedabad is looking for a professional, courteous and patient-focused Front Desk Executive to join its hospital team.

The ideal candidate should have 1–3 years of experience in front office, reception, customer service or a healthcare/hospital environment. The candidate will be responsible for managing the reception desk, assisting patients and visitors, handling appointments and coordinating with various hospital departments.

Key Responsibilities

- Manage the hospital front desk and reception area professionally.
- Greet and assist patients, attendants and visitors in a courteous manner.
- Handle patient registration and provide necessary information regarding hospital services.
- Schedule and manage patient appointments and coordinate with doctors and departments.
- Answer and manage incoming telephone calls and enquiries.
- Guide patients and attendants to the appropriate department, doctor or service.
- Maintain accurate patient registration and appointment records.
- Assist with OPD registration, consultation coordination and related front-office activities.
- Coordinate with billing, nursing, laboratory, radiology and other hospital departments.
- Provide information regarding consultation timings, services and hospital procedures.
- Handle patient and visitor queries professionally and escalate complaints when required.
- Maintain confidentiality of patient information and hospital records.
- Manage basic documentation, forms and front-desk records.




- Assist with billing/payment coordination when required.
- Ensure the reception area is organised, clean and welcoming.
- Maintain proper handover and communication between shifts.
- Follow hospital policies, procedures and patient-service standards.

Qualifications & Requirements
- Graduate / Bachelor's degree in any discipline.
- 1–3 years of experience in front office, reception, customer service or a similar role.
- Previous experience in a hospital, clinic, healthcare or diagnostic centre will be preferred.
- Excellent verbal communication and interpersonal skills.
- Pleasant, professional and patient-friendly personality.
- Good knowledge of MS Office / basic computer applications.
- Ability to handle multiple tasks in a busy hospital environment.
- Good organisational and time-management skills.
- Ability to communicate effectively with patients, attendants, doctors and hospital staff.
- Strong attention to detail and documentation skills.
- Ability to remain calm and professional while handling patient queries or complaints.
- Willingness to work rotational shifts, including weekends/holidays as per hospital requirements.

Preferred Skills

Candidates with experience in

- Hospital / healthcare front office
- Patient registration
- Appointment scheduling
- OPD coordination
- Hospital Management Information System (HMIS/HIS)
- Patient relationship management
- Billing coordination
- Reception and telephone handling will be preferred.

What We Offer
- ₹18,000 – ₹25,000 per month
- Salary will be offered as per experience and interview performance.
- Opportunity to work with a reputed Women's Hospital in Ahmedabad.
- Qualified and supportive working environment.
- Opportunity for learning and career growth.

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Front Desk Executive (Ahmedabad)
🏢 Bluestar Care and Support
📍 Ahmedabad