Debt Collection: Candidate should be experienced in collections of various financial products PL/ Home Loan/ Vehicle Loan/ MSME/ LAP/ Credit Cards etc. should be capable enough to collect the overdue payments by visiting clients at the given address.
Account Management: Maintain accurate records of all collection activities and client interactions in the CRM system.
Negotiation: Negotiate payment plans and settlements that align with company policies and client capabilities.
Compliance: Ensure compliance with relevant laws and regulations regarding debt collection practices.
Customer Service: Address client inquiries and disputes professionally and effectively to foster positive relationships.
Qualifications: Graduate in any stream or a related field (preferred). Young energetic freshers or experience in field collections (1-3 years). Good communication and negotiation skills. Proficiency and experience with collection software. Ability to work independently and manage time effectively.
Responsibilities
- Debt Collection: Candidate should be experienced in collections of various financial products PL/ Home Loan/ Vehicle Loan/ MSME/ LAP/ Credit Cards etc.
should be capable enough to collect the overdue payments by visiting clients at the given address.
- Account Management: Maintain accurate records of all collection activities and client interactions in the CRM system.
- Negotiation: Negotiate payment plans and settlements that align with company policies and client capabilities.
- Compliance: Ensure compliance with relevant laws and regulations regarding debt collection practices.
- Customer Service: Address client inquiries and disputes professionally and effectively to foster positive relationships.
Qualifications
- Graduate in any stream or a related field (preferred).
- Young energetic freshers or experience in field collections (1-3 years).
- Valuable communication and negotiation skills.
- Proficiency and experience with collection software.
- Ability to work independently and manage time effectively.
Job Type
Full time
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 FOS Executive - Collections - Patna (Buxar)
🏢 Indbank Global Support Services
📍 Buxar
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