Multi-Skilled Field Maintenance Technician

Preventive & Reactive Maintenance Retail Sites

Company: Service Yantra

Location: Bengaluru/ Hyderabad/ Chennai (field role you travel to client sites daily)

Type: Full-time, on payroll

Reports to: Operations Lead

Openings: 3

Experience: 3 7 years in multi-trade facility or field maintenance

About the role

Service Yantra manages repair and maintenance for retail businesses across their store networks. Instead of the store manager calling a different vendor for the AC, another for the plumbing and a third for the DG set, we handle all of it through one team, on a schedule, with a documented report after every visit.

You are that team.

This is a diagnostic role as much as a repair role. Every month you visit an assigned set of client stores and carry out a full health check across every system in the store. You then produce a report that tells the client exactly what needs fixing today, what will need fixing soon, and what is running fine. That report is our product. The quality of your assessment is the quality of our business.

If you enjoy finding the problem before it becomes a breakdown, and you take pride in work that is documented properly, this role will suit you. If you prefer being handed a single fault to fix and moving on, it will not.

What a typical day looks like

You will cover 3 -4 client sites a day, usually within a defined zone of the city.

At each site

1. Check in at the store through the Service Yantra app
2. Coordinate with the store manager so your work does not disrupt customers
3. Work through the preventive checklist system by system
4. Carry out minor corrective work on the spot where it is protected and quick to do so
5. Photograph findings before and after
6. Complete the health report in the app before you leave
7. Flag anything urgent to the command centre immediately Some visits will be scheduled before store opening or after closing hours to avoid disruption.

Reactive callouts are dispatched to you through the app during the day.

Systems you will assess

System

What you check

Cooling performance, filter and coil condition, gas pressure,





compressor current draw, drain lines, thermostat, unusual noise or vibration

Air conditioning (split,

cassette, VRF)

DB and panel condition, loose or heating connections, earthing,

MCB/ RCCB function, lighting, sockets, load balance, cable dressing

Electrical

Leaks, tap and flush function, drainage flow, water pressure, water heater, washroom fittings, pipe corrosion

Plumbing

Fuel, oil and coolant levels, battery health, test run, exhaust, AMF panel, service history

DG set

Room temperature, UPS health and backup duration, rack and cabling condition, ventilation, switch status

Server / IT room

CCTV

Camera function and coverage angle, recording status, DVR/NVR health, storage availability, cabling, night vision

Display units, shelving stability, seating, door closers, handles,

signage mounting, laminate and edge damage

Furniture & fixtures

You are not expected to be a specialist in all seven. You are expected to assess all seven accurately, fix what is straightforward, and escalate what is not.

What you will be responsible for

Preventive

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Complete every scheduled monthly visit on time, in full

Assess each system against the standard checklist without shortcuts

Correctly classify every finding as immediate action, to be actioned, or healthy

Carry out minor corrective work within your skill and safety limits

Reactive

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Respond to breakdown calls at your assigned sites within the agreed SLA

Diagnose the root cause, not just the symptom

Resolve on site where possible; specify clearly what specialist support or parts are needed where not

Documentation

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Photograph every finding, before and after

Submit the complete health report in the app before leaving site not that evening,



not the next morning

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Keep accurate notes on parts consumed and time spent

Client interaction

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Be the person the store manager is glad to see

Explain findings in plain language without alarming or overselling

Never commit to timelines or costs on our behalf

What we are looking for

Essential

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ITI or Diploma in Electrical, Electronics, Mechanical, or Refrigeration & Air

Conditioning

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3+ years in multi-trade maintenance facility management, retail or commercial site maintenance, or OEM field service

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Working competence in at least two of: electrical, HVAC, plumbing, DG sets

Able to assess the remaining systems well enough to spot and describe a problem accurately

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Comfortable using a smartphone app for your daily work checklists, photos, reports.

You will use it at every site, every day

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Kannada/ Tamil/ Telugu, plus English or Hindi

Two-wheeler with valid driving licence

Sound knowledge of electrical safety practice and correct use of PPE

Valued

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Experience maintaining retail stores, showrooms, bank branches, clinics or QSR outlets

Exposure to multiple sites rather than a single large campus

Experience with UPS systems, CCTV, or access control

Prior work with an IFM company, retail chain in-house team, or an OEM service franchise

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Any electrical licence or trade certification

What will not work here

Deep specialists who prefer to stay in one trade tend to find this role frustrating. So do people who see paperwork as an interruption to the real work. Here the report is the real work.

What we offer

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xxxx - yyyy per month, based on trade breadth and experience

Travel and mobile allowance

Company tool kit, PPE, and uniform

ESI and PF as applicable

Structured training across the systems you have not worked on before

Real influence on how we operate. You are among our first hires. The checklists,

standards and workflows you help shape now become the standard every technician and partner across the country works to.

📌 Field Maintenance Technician (Bengaluru)
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