We are looking for a responsible and target-oriented Fee Collection Manager to oversee student fee collections, payment follow-ups, outstanding dues, and collection operations. The candidate will be responsible for maintaining accurate records and ensuring timely fee payments from students.
Key Responsibilities
- Manage and monitor student fee collections and outstanding payments.
- Follow up with students and parents regarding pending and overdue fees.
- Maintain accurate records of fee payments, balances, receipts, and outstanding amounts.
- Coordinate with the Academic, Admission, Accounts, and Operations teams regarding fee-related matters.
- Prepare daily, weekly, and monthly collection reports.
- Track payment commitments and ensure timely follow-up.
- Handle student/parent queries related to fees, payment schedules, and dues.
- Reconcile collected amounts with internal records and report discrepancies.
- Ensure proper documentation of all fee-related transactions.
- Support the team in achieving monthly collection targets.
- Maintain professional communication while handling payment-related discussions.
Requirements
- Bachelor's degree in any discipline preferred.
- 2–4 years of experience in fee collection, accounts receivable, telecalling, customer service, or a similar role.
- Positive communication and interpersonal skills.
- Strong follow-up and negotiation skills.
- Basic knowledge of MS Excel and record management.
- Ability to work with targets and deadlines.
- Good attention to detail and accuracy.
- Experience in an educational institution/EdTech company will be an added advantage.