F&B; Supervisor
Job Type: Full-time
Department: Food & Beverage
Industry: Hospital / Healthcare
Experience: 2–5 years
Location: Tiruchirappalli
Job Summary
We are looking for a responsible and experienced F&B; Supervisor to oversee food and beverage services for patients, patient attendants, doctors, staff, and visitors in a hospital environment.
The candidate will be responsible for supervising F&B; staff, ensuring timely and accurate patient meal service, maintaining food safety and hygiene standards, coordinating with the Dietitian and Nursing teams, and ensuring excellent customer service.
- Supervise daily patient and attender food service operations.
- Ensure patient meals are served according to the prescribed diet instructions and meal schedule.
- Verify patient diet lists, room/bed numbers, meal types, and special diet requirements before distribution.
- Ensure timely delivery of breakfast, lunch, dinner, beverages, and special meals to patients.
- Coordinate with Dietitian, Nursing, Kitchen, Stores, Housekeeping, and Hospital Administration.
- Monitor food quality, portion size, temperature, presentation, and hygiene before service.
- Ensure special diets such as diabetic, liquid, soft, low-salt, and other prescribed diets are served correctly.
- Supervise food service for patient attendants and visitors through the canteen.
- Handle patient and attender complaints and ensure timely resolution.
- Allocate daily duties and supervise F&B; staff during each shift.
- Monitor employee attendance, grooming, uniform, hygiene, discipline, and performance.
- Train staff on patient service, food handling, hygiene, customer service, and hospital procedures.
- Ensure compliance with FSSAI, food safety, hygiene, sanitation, and hospital standards.
- Monitor food storage, temperature control, labeling, FIFO/FEFO, and safe food handling.
- Ensure cleanliness of food trolleys, trays, pantry areas, dining areas, equipment, and utensils.
- Monitor food wastage and report shortages or operational issues to the F&B; Manager.
- Maintain daily meal distribution records, checklists, service reports, and shift handover reports.
- Support internal and external food safety inspections and audits.
- Ensure smooth F&B; operations during peak meal timings and staff shortages.
Requirements
- Diploma / Degree in Hotel Management, Hospitality Management, Food & Beverage, or a related field.
- 2–5 years of relevant F&B; experience.
- Hospital / healthcare food service experience will be an advantage.
- Good knowledge of patient meal and diet service procedures.
- Strong communication and team supervision skills.
- Good customer service and complaint-handling skills.
- Knowledge of food safety, hygiene, and sanitation practices.
- Basic computer knowledge, including MS Excel and MS Word.
- Ability to work in rotational shifts, weekends, and holidays as required.
Preferred Candidate Profile
- Experience in hospital F&B; / patient food service / institutional catering.
- Valuable leadership and staff-management skills.
- Qualified grooming and positive attitude.
- Ability to coordinate effectively with Dietitian, Nursing, Kitchen, and other hospital departments.
- Strong focus on patient satisfaction and service quality.
Key Performance Areas (KPI)
- Timely and accurate patient meal delivery
- Patient diet compliance
- Patient and attender satisfaction
- Food quality and temperature
- Food safety and hygiene compliance
- Staff productivity and discipline
- Food wastage control
- Service area cleanliness
- Proper documentation and reporting
Benefits
- Competitive salary
- Employee benefits as per company policy
- Training and career development opportunities
- Supportive work environment
How to Apply: Interested candidates can apply through Indeed or send their updated resume to
[email protected]
HR: +91 94442 03439
Pay: From ₹18,000.00 per month
Benefits
- Food provided
- Provident Fund
Work Location: In person
📌 F&B Supervisor (Tiruchirappalli)
🏢 Apollo Sindoori Hotels
📍 Tiruchirappalli