EUC Hands & Fleet Support Engineer/ (Mumbai)

EUC Hands & Fleet Support Engineer/ (Mumbai)

17 Sep
|
Akana Services
|
Mumbai

17 Sep

Akana Services

Mumbai

Salary range - Junior till 4 yrs INR 4,50,000

Mid 4 to 6 yrs INR 5,50,000

:

- Provide L1/L2 support for desktops, laptops, and peripherals
- Perform hardware installation, replacement, and basic troubleshooting
- Manage device lifecycle (allocation, tracking, refresh, decommission)
- Support OS (Windows/Mac), software installation, and patching
- Handle basic network issues (Wi-Fi, VPN, LAN, DNS/DHCP)
- Use tools like Intune/SCCM for device management
- Manage tickets and ensure SLA compliance
- Support onboarding/offboarding and user setup
- Maintain asset and support documentation
- Escalate complex issues to L3 teams

Experience:

- L1: 1 -3 years
- L2: 3 -5 years

📌 EUC Hands & Fleet Support Engineer/ (Mumbai)
🏢 Akana Services
📍 Mumbai

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