Company Description The Park Hotels is a pioneer of luxury boutique hospitality in India, with properties in major cities and key tourist destinations. Each hotel offers a distinctive, design-led interpretation of contemporary India, featuring vibrant nightlife venues, lively bars, inventive restaurants, and the signature Aura Spa. The group is committed to product and service innovation while actively supporting art, culture, and environmental responsibility in the communities it serves.

The Park

Hotels is part of the family-owned Apeejay Surrendra Group, a diversified conglomerate with interests in hospitality, shipping, tea, retail, real estate, construction, and finance. Guided by a vision of leadership through differentiation, The Park Hotels focuses on global standards of quality, service excellence, and the growth and development of its people.

Role Description The Duty Manager at The Park Hotels in Chennai is responsible for overseeing daily hotel operations to ensure a seamless, guest-centric experience. This full time, on-site role includes supervising front office activities, coordinating with housekeeping, food and beverage, and other departments, and resolving guest concerns promptly and professionally.

The Duty

Manager monitors service standards, manages room allocations and VIP arrivals, and supports revenue and occupancy goals through effective planning.



The role also involves guiding and mentoring team members, ensuring adherence to safety and security procedures, and maintaining compliance with hotel policies.

The Duty

Manager represents hotel management during assigned shifts and contributes to a culture of excellence and collaboration.

Qualifications

- Strong hospitality operations skills, including front office management, guest relations, and service recovery.
- Leadership and people management capabilities, with experience in supervising teams and supporting performance and development.
- Excellent communication and interpersonal skills, with the ability to interact effectively with guests, colleagues, and stakeholders.
- Organizational and problem-solving skills, including the ability to prioritize tasks, handle pressure, and make sound decisions.
- Knowledge of hotel management systems, reservations and billing processes, and basic reporting and documentation.
- Understanding of safety, security, and compliance standards in a hotel environment.
- Prior experience in a similar role within upscale or boutique hotels is highly preferred.
- Relevant qualification in Hospitality Management or a related field is beneficial.
- Flexibility to work shifts, weekends, and holidays as required by hotel operations.

📌 Duty Manager (Chennai)
🏢 The Park Hotels
📍 Chennai