- Role Summary: Lead and govern the Configuration Management Database (CMDB) and Common Service Data Model (CSDM) adoption across the enterprise, enabling service visibility and platform data integrity.

Skills: Strong knowledge of CI classes, relationships, identification and reconciliation rules

Expertise in CMDB Health Dashboard, CI lifecycle management

Hands-on with Discovery, Service Mapping, and third-party data sources

Ability to define CI policies, normalization, and reconciliation strategies

Proven experience with CSDM 3.x+ implementation

Qualifications:

Experience: 10-14years

Education: Bachelor s in IT, Engineering, or related field

Certifications: CSA, CIS-Discovery, and CSDM training preferred

Communication Skills: Explicit communication across technical and business stakeholders, strong documentation ability





Key Responsibilities

Own end-to-end CI lifecycle and maintain CI data health

Define and implement CSDM framework across business applications and services

Lead ServiceNow Discovery and integrations with infrastructure/cloud systems

Establish CMDB governance, KPIs, and data certification processes

Guide service mapping and CI class model alignment with business capabilities

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 DTICI_CMDB Solution Architect_ (Bengaluru)
🏢 Daimler India Commercial Vehicles
📍 Bengaluru